Business Support Officer

 

Application Deadline: 31st May 2024

Shortlisting: 4th June 2024

Interview Date: 13th & 14th June 2024

Interview Type: Face to face

 

 

We have a full time position available supporting professional colleagues who are part of Children’s Social Care and Stockport Family.  

 

As a Business Support Officer, you will be supporting a team of Social Workers in their day-to-day role. You will support your own team of Social Workers, as well as supporting your Business Support colleagues in the wider Business Support team.  This includes a varied number of tasks, including minute-taking, arranging passports and personal documents, maintaining information on the Children's case management system to ensure records are accurate and up to date. You will work closely with the Social Workers and the families they support on a daily basis.

 

 

This role offers a hybrid way of working, with a mixture of dedicated home and office-based time; generous employee benefits and an excellent opportunity to gain and develop skills in the Boroughwide Hub supporting Children’s Social Workers. 

 

It is a demanding role that requires you to be able to prioritize your workload on a daily basis, as well as making sure you communicate effectively with both your team and the Social Workers and their families. You need to be flexible and proactive in your approach and be able to become a key member of the Business Support team, to provide an excellent service to the Stockport Family Social Workers. 

 

You will have strong organisational skills, be able to work on your own and as part of a team, using your initiative to ensure key work is completed to meet statutory timeframes, co-ordinate key programmes of work. Ideally, you will be a confident and experienced minute taker who can take accurate high quality and professional minutes, however training will be provided.

 

You will support process improvement projects by reviewing existing work processes and having confidence to suggest improvements and embrace working collaboratively, to manage, influence and implement change, working flexibly and developing innovative approaches. 

 

You should be computer literate and be proficient in working with standard office IT applications including MS Office. You will be expected to learn how to navigate in-house ICT systems to work with data and information. You will work as part of the Business Support hub working with frontline Teams and will therefore have the ability to build effective working relationships. 

 

Due to the nature of these roles, you will need emotional resilience as you will, at times, hear distressing information.  

 

Full support and training will be given to you as part of your induction and ongoing.  

 

For further information about Business Support and all the Hubs, please see the attached booklet. 

 

 

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do. 

 

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

 

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