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About us – it’s no Salfordinary City

This is Salford’s time; we have exciting opportunities available to join our supported housing team! We are changing and have ambitious plans for our modern global city, where our workforce can collectively make a real difference to the lives of local people. The council is people-centred, and values based which makes Salford a really great place to work. With a positive permission culture and can-do approach, we embrace innovation and nurture great talent.

Housing is one of our Great Eight priorities for creating a better and fairer Salford. As employees of the council, we all have a vital role to play in achieving our vision of creating a better and fairer Salford, by providing the best possible quality of life for the people of the city, through a range of services across Salford.

Salford City Council’s Supported Housing Team has been shortlisted for two national awards after cutting rough sleeping by 80%. We have been nominated for Front Line Team of the Year by Inside Housing Magazine and Care and Support Team of the Year in the Housing Heroes 2020 awards organised by the Chartered Institute of Housing. It recognises our support for a wide range of people who are at risk of losing their accommodation or have become homeless.

Rachel Connelly, Head of Supported Housing, said about the awards: “This shortlisting is in recognition of the phenomenal work of the Supported Housing Team over the last 12 months. It recognises the Supported Tenancy and Temporary Accommodation Team for their work with statutory homeless households. It also recognises the significant work around supporting and accommodating rough sleepers through our A Bed Every Night programme and Rough Sleeper Initiative. Equally important is the work that specialist officers undertake to provide housing support to members of the Armed Forces Community, care leavers, refugees and people experiencing domestic abuse”.

Councillor Tracy Kelly, our Lead Member for Housing, said it was well deserved praise for a dedicated team: “Our outreach workers go out day and night in all weathers, to find rough sleepers and offer help and don’t give up even if people don’t respond at first. Many of those they have helped are now relieved to be safe and warm indoors”.

We have also been filmed for several television documentaries as well as a few news programmes. The most recent programme being Manctopia on the BBC.

To enable us to continue supporting our communities and deliver an excellent service, we are building capacity to help us with our response to support those who are vulnerable with a housing need including street homeless.

About you

Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, with a people-centred approach to ensure our values are front and centre in all you do. You will take pride in working side by side with clients, all relevant agencies, carers and interested partners, to develop bespoke customer focused early intervention and prevention initiatives that promote tenancy sustainment and assist vulnerable people to participate in their communities. You will enjoy taking personal responsibility to understand and resolve issues and are able to adapt what you do and how you do it to make a real difference to people’s lives.

If you have the skills to work as part of a busy team; have empathy with those who are vulnerable with a housing need including street homeless; you are friendly and confident and happy to work in a customer facing role, then we would love to hear from you.

About the roles

We are currently looking for dynamic Housing Support Officers and a Temporary Placement Officer to join our very busy service. Some roles are working with a varied client group, while other posts are working entirely with street homeless.

We will be operating over 7-days to ensure that our response is timely, and we can move swiftly to support vulnerable people in the community. Outreach work is included and arranged on a rota basis, which would mean some 6am starts Monday to Sunday. As a result, we really can be flexible to fit around you and your other commitments – we also need people throughout the normal working week, but hours of work are flexible.

We have a number of opportunities to join this exciting and fast-moving project for between 6 months and 3 years, in the first instance, which offers great scope for personal and professional development in these areas.

There is also the option for you to join our Housing Talent Pool and work for the team on a casual basis. Our casual work allows you to have the flexibility to work the hours you choose when they are available. The varied nature of the roles means there is lots of opportunity for you to use your skills and experience to support the Salford response to supported housing in different ways.

Housing Support Officers – 3A - up to £27,741 (full time salary, 36 hours per week)

You will be proactively engaging with Rough Sleepers and other hard to reach groups to offer assistance and support with finding accommodation and other essential services; assessing  vulnerable clients in relation to their accommodation and support needs with particular regard to sustaining their home and preventing homelessness, and coaching and empowering clients to be able to independently manage all aspects of life skills including areas such as rent areas, property condition, Skills and Works, Health and Income Maximisation.  You will need to travel between locations either using your own transport, the council’s Co-wheels vehicles or by public transport.  

Temporary Placement Officer - 3A – up to £27,741 (full time salary, 36 hours per week)

You will assess vulnerable clients in relation to their accommodation and support needs with regard to their temporary accommodation needs, considering the information provided by the referrer and discussions with the client, identify suitable temporary accommodation for families and vulnerable single people and review placements daily in order to move people on to the most appropriate temporary accommodation as soon as possible.

Housing Support Officer - No Recourse to Public Funds - 3A – up to £27,741 (full time salary, 36 hours per week)

You will assess people who have no recourse to public funds. You will proactively work with other agencies and partners in order to identify the reason for no recourse and then, work swiftly to remove the barriers, or take the most appropriate action dependent on the client’s circumstances.

Please be aware that these posts are subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check – currently £44.  The payment for this will be deducted from your first four months’ salary payments at a rate of £11 per month.  If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £44.

How to apply

If you are interested in any of the above roles, please fill in the online application form and tell us which of the roles above you are interested in. The closing date for applications is midnight on Sunday 13 September 2020 and interviews will take place week commencing 21 September 2020.

Please note, we will be shortlisting through applications for the posts while the advert is still open. We may stop receiving before the closing date specified subject to volume of applications received.

Safe working

We are a Covid-safe organisation and you will have an individual risk assessment when you join the organisation to ensure we effectively support your health and wellbeing throughout your employment.

About your benefits

You will be welcomed into a friendly environment and have the opportunity to work and grow in a values-based organisation where people are at the heart of everything we do. We promote a positive permission culture, empowering you to make a difference. Your opinions matter to us and you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel, pension and salary sacrifice schemes. In addition to this we offer a range of health and wellbeing options to suit your needs.

Find out more about Working for Salford and what we can offer you.

Continuous service commitment

New employees can now keep their service-related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others.

Diversity and Inclusion

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer and a Stonewall Diversity Champion. We understand how hard it can be to combine caring for a loved one with work, so we aim to provide support and flexibility to balance family and caring responsibilities with work. Find out more on our diversity and inclusion blog post

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found on the council website