Senior Revenues Officer (Council Tax)

Contract Type: Temporary, until 1st February 2026

Hours: 18.5 Hours per week

Salary: NJC Grade F SCPs 19 - 24 (£32,061 - £35,412) Pro rata

Closing Date: Wednesday 20th August 2025, at midnight

This post is open to employees currently On Notice/At Risk and Internal. Please note applications from employees currently On Notice/At Risk will be given priority. On Notice/At Risk employees should complete the application form as normal, upon submission you must email the Recruitment Team – [email protected] to ensure that your application form is marked as priority.

An opportunity has arisen on a temporary basis until 1 February 2026 to join the Shared Revenues and Benefits Service as a Senior Revenues Officer, supporting the administration, collection, and recovery of Council Tax and Business Rates for both Blackpool and Fylde Councils. This is a varied and rewarding role in a fast-paced, customer-focused environment where accuracy, empathy, and professionalism are key.

As part of the Revenues team, you will be responsible for managing complex and escalated enquiries, supporting staff with technical advice and training, and ensuring that all work is completed in line with legislation and service standards. You will also assist in the development of the team, contribute to service planning, and deputise for the Senior Revenues Team Manager when required.

The role involves regular contact with customers, including those experiencing financial hardship or bereavement, so the ability to remain calm, compassionate, and solution-focused is essential. You will also liaise with external agencies, prepare reports, and support the delivery of high-quality services across the team.

To be successful, you will need substantial knowledge of Council Tax and Business Rates legislation, strong ICT skills, and experience in a customer-facing and office-based environment. Supervisory experience and the ability to manage your own workload are also essential.

This is a great opportunity to develop your career in local government and make a real difference to the communities we serve.

to view the Job Description.

Please click here to see the benefits of working for Blackpool Council.

This post requires access to PSN (Public Services Network) services or networks and the successful post holder will be required to undertake a Basic Disclosure check of unspent convictions through Disclosure & Barring Service (DBS). This post is also subject to satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.