Operational Business Administrator

Contract Type: Permanent 

Contract Hours: 37 per week 

Salary: NJC Grade D SCP 7-11 £26,403 - £28,142 per annum 

Closing Date: Thursday 30th October 2025 at 23:59

An exciting opportunity has arisen within Blackpool Council to recruit an Operational Business Administrator to our Home Care and Reablement Service.

We are looking for someone to support the referral pathway in to the service and allocate/deploy staff resources through an electronic staff rota and Care Planning system to meet the demands of the service.

The role will be to provide administrative and organisational support to the Home Care Service, dealing with Service Users, Staff and other stakeholders via telephone/email/Face to face.

We are looking for someone who enjoys to work as part of a team, able to adapt to change, and work to required deadlines in a fast moving, innovative and customer focused service.

The successful candidate will need to be highly motivated, dynamic, reliable and hardworking as well as be competent with ICT skills (Excel, Word, Outlook)

Working weeks are 5 days out of 7 which includes weekends and bank holidays on a rota basis with shifts between the hours of 7am and 10pm (37 hours per week).

We offer a wide range of Continuous Professional Development opportunities based on an individual’s specific needs and requirements.

For an informal discussion about the vacancy, please contact Stephanie Campbell, Homecare Operational Business Manager or Kath Rogers, Transfer of Care co-ordinator on 01253 477588

to view the Job Description.

Please click here to see the benefits of working for Blackpool Council.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.

This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed, guidance on the "filtering" of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) - GOV.UK (www.gov.uk)

The successful applicant will be required to work outside of a 7am to 8pm Monday to Friday work pattern and will receive an additional payment on top of the quoted salary as a result.

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