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job description

Client Finance Officer

Social Care

Adult Services

Oldham Council

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme.  However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy.

Adult Social Care

Business Management and Transformation

Client Finance Officer ** This is not an accountancy role**

Ref: G5/OL-22579

Contract Type: Permanent

Salary: Grade 5 £22,401- £26,470 p.a. 

Hours: 36.66 per week

Based: Civic Centre, Oldham Council

Closing date: 30 November 2018

Shortlisting: 6 December 2018
Interview: 18 December 2018


Role overview


Working in the Client Finance Team you will be responsible for holding a caseload of appointeeship and deputyship cases, managing and protecting the finances of service users whilst completing financial assessments to calculate service user’s contributions towards their care and support services.

Key responsibilities

  • Manage a complex and challenging caseload, taking responsibility and ownership to ensure all cases are proactively progressed in accordance with Court of Protection, DWP, service targets and deadlines
  • Act in the best interest of the service user, coordinate and gather information, and liaise with all relevant third parties, to ensure all queries and problems are satisfactorily resolved and that they support decision making.
  • Undertake protection of property visits, keeping a detailed inventory and robust recording, ensuring the safekeeping and safe return of client property/valuables in a timely manner and in accordance with the council policy
  • To complete financial assessments to calculate service users contributions towards social care services, being responsible for complex cases including deferred payments and issues of deprivation.
  • Update all IT (and other) systems in a timely manner, complying with all service, Court of Protection and DWP standards, including financial, social care and casework systems. 

Key Requirements

  • Considerable experience of working with financial systems, records and undertaking complex financial assessments.
  • Considerable experience of providing services to vulnerable people
  • Excellent customer care, interpersonal and communication skills, sufficient to provide a sensitive and personalised service to clients and to maintain good working relationships with others
  • Comprehensive knowledge of Court of Protection and Corporate Appointeeship legislation, financial assessment and charging regulations, case law, guidance and policy

The post is subject to an enhanced disclosure from the DBS.

Oldham Right to Work in the UK.doc 

Job Description & Person Spec.pdf

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Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 



salary from




working hours

full time

application deadline

11 59 pm

30th Nov 2018

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