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Technical Support Officer



Salford City Council

Salford City Council
Salford Civic Centre
Chorley Road
Swinton, M27 5DA

Technical Support Officer – Planning and Building Control
Working Hours: 36 hours per week
Grade: 2C £21,589 - £23,836
Contract Type: Permanent

About us
Urban Vision is a Joint Venture Partnership between Capita, Salford City Council and Galliford Try. We are based in Swinton, within the Salford district of Greater Manchester employing approximately 360 staff in a wide range of integrated professional support services solutions. Capabilities include a full range of property surveying and management disciplines, full design and cost control services, extensive highways and civil engineering design capability plus town planning, development control and policy services.

Our key client is Salford City Council although we have expanded our client base to a number of other clients and commissions both within the North West and nationally.

We currently have an exciting vacancy within our team to enable us to continue to build on our success and also bring new experience, knowledge and ideas into the team.

About you
Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, you will work together to deliver a better service; you will take pride in always getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

You will possess excellent communication skills and a strong ability to assess information, analyse problems and find solutions. Excellent organisational skills and the ability to work to tight deadlines balanced with customer service experience and a great team working ethic will be required along with your commitment to continuous improvement in service delivery. The role offers variety in a fast paced and rewarding administrative environment. 

About the role
As a Technical Support Officer you will provide valuable administrative support to the Planning and Building Control Teams. You will deal with a range of complex cases including major planning applications and appeals. You will be responsible for the registration and validation of planning and building control applications, working closely with colleagues to support the delivery of our efficient planning and building control service.

About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel scheme, pension scheme, salary sacrifice schemes, a range of health and wellbeing options to suit your needs.

Role Profile.docx
Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at

salary from




working hours

full time

application deadline

11 59 pm

24th May 2019

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