NAFN Membership and Communications Officer

Contract Type: Fixed Term Contract (12 months)

 

Contract Reason: Specific Project

 

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment 

 

Salary: Grade F. SCP 17 £26,845 to SCP 22 £29,439

 

Hours: 36 Hours per Week

 

Base Location: Ryecroft Hall, Manchester Road, Audenshaw, Tameside, M34 5ZJ / Homeworking

 

Closing Date: Thursday 2nd February 2023

 

Assessment Date: To be arranged

 

We are seeking a versatile individual to work with NAFN’s Membership and Communications Manager and the Leadership Team during a period of significant service improvement. We have exciting and ambitious plans to transform the service and we are about to commence an extensive consultation and engagement exercise with our members and key stakeholders.

 

NAFN is a national organisation hosted by Tameside Council. It is one of the UK’s largest shared services providing data, intelligence and best practice to support criminal and fraud investigations across the public sector, including local authorities and other government agencies. Working closely with Central and Local Government and third party data providers we continue to develop and improve our services to more than 450 organisations with over 15,000 users. These numbers are expected to increase as we move forward.

 

This is a broad and varied role offering an exciting opportunity for an individual seeking to build on their existing skills and experience in marketing and communications. You will be involved in a range of key business activities including:

 

• Maintaining effective communication with users and stakeholders

• Offering excellent customer service and support to new and existing members

• Developing online surveys; analysing and reporting on responses

• Maintaining and further developing the CRM system

• Supporting the development, promotion and organisation of conferences, focus groups, webinars and training events face to face and online via in-house platforms

• Working with and providing day-to-day support to the Membership and Communications Manager, including administrative tasks

 

Our rewards and benefits package can be viewed here

 

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