Wigan Town Hall
Salary: £15,839 per annum. £8.21 per hour
37 hours per week
As a Customer Transformation Apprentice in the Events Team, you will be expected to provide a full and comprehensive administrative support service to the team. This will involve dealing with internal and external customers both face to face and on the telephone; operating ICT systems, operating social media platforms and providing general support to the team.
You will also be required to spend a proportion of your time undertaking a relevant qualification and will gain a range of experience whilst learning from professionals within the organisation.
In Public Relations we focus on promoting Wigan as a place to live, work, visit and invest, and understanding our customers’ needs. We make change happen through innovative thinking, redesigning services and recognising areas for improvement. As the first point of contact within the team you will be the ‘face’ of the what we have to offer.
You work with colleagues across the Directorate, the council, and wider partner organisations supporting the delivery, co-ordination and promotion of events as part of the emerging Events Strategy.
Ideally you will have GCSE’s 9 – 4 in Maths, English & ICT or equivalent and a strong desire to work in events and develop your skillset. You will need to be able to follow instructions, demonstrate a positive, can do attitude and possess the ability to plan work and meet deadlines. You should be enthusiastic and committed to delivering excellent customer care. You must be able to use your own initiative and work flexibility as part of a team. As part of the role you will also be required to complete the relevant apprenticeship qualification.
Wigan Council has been voted ‘Council of the Year’ at the 2019 LGC Awards and has recently published The Deal 203
0, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment
ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
The Public Relations team plays a key role in supporting the delivery of the council’s ambitious corporate strategy, the Deal 2030.
With a new five-year arts and culture strategy and an ambitious town centre regeneration framework, the council is now looking to build an events team that can help curate and deliver events that support these strategies and the long term vision for the borough to be a place where people want to live, work, visit and invest.
Working alongside a team of experts, the successful candidate will have the opportunity to learn all about events while gaining a professional qualification.
If you’re ready to learn and have the ambition and energy to succeed, please apply.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.
For further information, please contact Lucy Downham on 01942 827116 or email firstname.lastname@example.org
To view the details relating to this position, please click the links below:
Interview date: Tuesday 17 December 2019
Find out more about working for Wigan