Business Support Officer

Education, Skills and Early Years

Music Service 

Ref: G2/OL-93150

Contract: Permanent

Salary: £23,114 - £23,893 (full time full year equivalent)

Actual Salary: £13,871 to £14,362 per annum (Grade 2)

Hours: 22 per week

Based: Oldham Council Music Centre, The Lyceum Building, Union Street, Oldham OL1 1QG

Closing Date: Sunday 2nd June 2024

Interviews: Tuesday 11th June 2024

Job Description & Person Specification.docx

Role Overview:

To provide comprehensive, higher level administrative and Service specific support to the Senior Leadership, Admin and teaching teams of the Oldham Music Service as well as responding appropriately to queries from Service users.

Key Responsibilities: 

• Ensure the Music Service database is kept up to date by inputting, producing invoices, & reviewing information to provide reports for finance, teaching, schools, senior managers when required.
• To use the Council’s Agresso system, raise invoices, purchase goods & credit notes, monitor external trips’ finances, process journals, petty cash and instrument purchases.
• To provide cover on reception if required and to have/acquire knowledge, experience of dealing with musical instruments both outgoing and incoming.
• Monitor student tuition accounts and payers and implement the process for resolving outstanding/overdue payments.

Key Requirements: 

To succeed in this role, you will need as a minimum:

• To be prepared to be the first point of contact and to respond to customers’ queries via email/phone or face to face.  You must be ready to seek any specific advice from colleagues/music centre teachers if required.  You must have excellent communication, interpersonal and organisational skills.
• The ability to handle and manipulate extensive databases and complex financial transactions.
• The ability to work under pressure to competing priorities and demands.

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council

NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).

Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.

Diversity and Inclusion:

At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.

About Us:

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

For details of how we use your data please see our Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc