Contract Type: Permanent

Hours: 27 per week

Salary: NJC Grade D SCP 7-11 £26,403 - £28,142 per annum, pro rata for part-time hours

Closing Date: Wednesday 11th February 2026 at 23:59

An exciting opportunity has become available to join the Vitaline Team who are the authorities 24/7 ARC (Alarm Receiving Centre), providing customers with a range of Assistive Technology to support independence in a home environment.

Successful applicants will be able to liaise with other staff, partners and customers both face to face and by phone.

We are looking for a motivated, flexible and resilient 'people person' who is able to adapt to change in a fast moving, innovative and customer focused service.

The ideal candidate will have some experience of a working data base and will have a courteous and professional approach. They will also demonstrate excellent interpersonal skills and have a positive and enthusiastic attitude within the workplace.

Your duties will include providing a monitoring and emergency response service to our customers either through personal contact or via communication equipment.  In addition you will provide an out of hour service to other Council Departments and Stakeholders.  Keyboard skills and a full driving licence are essential for this post.

Core hours for this role are between the hours of 22:10 and 07:10 over 7 nights.

Vitaline is a diverse service with ambition and dedication to progress in the analogue to digital revolution.  This is an excellent opportunity for the right person to work in a modern, forward thinking service.

We offer a wide range of Continuous Professional Development opportunities based on an individual’s specific needs and requirements.

If you require any information on Care and Support recruitment opportunities, advice or support on completing applications: please contact Provider Peer Support and Resilience Team on 01253 478444 or email providersupporthub@blackpool.gov.uk



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The successful applicant will be required to work outside of a 7am to 8pm Monday to Friday work pattern and will receive an additional payment on top of the quoted salary as a result.

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Location

The Phoenix Centre, Stratford Place, Blackpool, FY1 6RN, United Kingdom

Job ID

5184668