Business Support Officer

Business Support Officer
Scale 4 (£26,403 - £28,142)
37 hours, Full-Time
Permanent
Hybrid: Central House / Stopford House and homeworking

Application Deadline: 11th December 2025, 11:59pm
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting: 12th December 2025
Interview Date: Tuesday 16th December / Thursday 18th December 2025
Interview Type: Face to face

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

An exciting opportunity has arisen to join Stockport family Business support team.

As a Business Support Officer, you will be supporting a team of Social Workers in their day-to-day role. You will support your own team of Social Workers, as well as supporting your Business Support colleagues in the wider Business Support team. This includes a varied number of tasks, including minute-taking, arranging passports and personal documents, maintaining information on the Children's case management system to ensure records are accurate and up to date. You will work closely with the Social Workers and the families they support on a daily basis.

About You

This role offers a hybrid way of working, with a mixture of dedicated home and office-based time; generous employee benefits and an excellent opportunity to gain and develop skills in the Boroughwide Hub supporting Children’s Social Workers.

It is a demanding role that requires you to be able to prioritize your workload on a daily basis, as well as making sure you communicate effectively with both your team and the Social Workers and their families. You need to be flexible and proactive in your approach and be able to become a key member of the Business Support team, to provide an excellent service to the Stockport Family Social Workers.

You will have strong organisational skills, be able to work on your own and as part of a team, using your initiative to ensure key work is completed to meet statutory timeframes, co-ordinate key programmes of work. Ideally, you will be a confident and experienced minute taker who can take accurate high quality and professional minutes; however training will be provided.

You will support process improvement projects by reviewing existing work processes and having confidence to suggest improvements and embrace working collaboratively, to manage, influence and implement change, working flexibly and developing innovative approaches.

You should be computer literate and be proficient in working with standard office IT applications including MS Office. You will be expected to learn how to navigate in-house ICT systems to work with data and information. You will work as part of the Business Support hub working with frontline Teams and will therefore have the ability to build effective working relationships.

Due to the nature of these roles, you will need emotional resilience as you will, at times, hear distressing information.

Full support and training will be given to you as part of your induction and ongoing.
For further information about Business Support and all the Hubs, please see the attached booklet.

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please contact John Rowley, Stockport Family Business support Hub Manager, on 0161 474 2798 or john.rowley.cyp@stockport.gov.uk for an informal discussion about the role.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme, you will therefore be guaranteed an interview if you meet the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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