Business Support Assistant

External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale (i.e. where the household pays council tax to Rochdale Borough Council).

Join the Heart of Adult Care Be the Power Behind the Progress!

Are you ready to make a real impact behind the scenes? Do you thrive in a fast-paced, team-driven environment where every day brings something new? Due to promotion, we're on the lookout for a motivated and forward-thinking Business Support Assistant to join our incredible team in Governance & Business Support (GBS) - the engine room of Adult Care!

Why Us?

We’ve achieved a lot already and we’re proud of that, but we’re not done yet. This is your chance to join an ambitious and passionate team that values fresh ideas, dedication, and people who genuinely want to make a difference. Your work will directly contribute to services that touch lives across our community.

What You'll Be Doing

As a Business Support Assistant, you'll be at the heart of it all:

• Keeping things running smoothly with your excellent multitasking and organisational skills.
• Working closely with colleagues across departments to deliver efficient, high-quality support throughout Adult Care.
• Communicating clearly, confidently, and kindly with everyone from service users to senior colleagues.
• Maintaining records and manage systems with excellent ICT skills and experience of Microsoft packages.
• Bringing your eye for detail and enthusiasm for doing things right the first time.

The Benefits

• Competitive starting salary with annual increments
• Flexible hybrid working - home and office
• Office base in Rochdale’s modern Number One Riverside, next to the vibrant retail district
• 23 days holiday + bank holidays, rising to 28 after 5 years
• Flexible working hours scheme - bank up to 12 extra days off a year
• Supportive, friendly teams and cross-team development opportunities
• Ongoing training and professional development
• Great transport links tram, bus, and train
• Local Government Pension Scheme

What We're Looking For

• A calm, effective multitasker who can juggle tasks
• A team player who’s also confident working independently
• Someone with excellent ICT skills and confidence in tools like Word, Excel, and Outlook
• Sharp attention to detail and accuracy when it counts most
• Great communication and interpersonal skills with a drive to get things done
• In accordance with Section 7 of the Immigration Act 2016 this post requires the ability to converse at ease with the members of the public and provide advice in accurate spoken English.

If you’re ready to step into a dynamic, rewarding role and be part of something truly meaningful we’d love to meet you. Come grow with us, support others, and help shape the future of Adult Care from the inside out.

For further information please contact Sophie Cooke at sophie.cooke2@rochdale.gov.uk or on 01706 923741

To apply please upload your CV together with a cover letter that provides evidence of how you meet all the essential requirements of the person specification. We suggest that when completing your cover letter, you use the person specification criteria as headings, giving specific examples of how you meet them. Please ensure you anonymise you CV and supporting statement.

Please include reference to your qualifications that are specified on the person specification within your application.

Formal interviews will be subject to an initial successful Microsoft Teams interview 26^th & 27^th February 2026 and will take place 5^th & 6^th March 2026.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Unfortunately, we are unable to offer sponsorship for this role.

Appointment to this post is subject to a DBS check.