Early Help Advisor

Contract Type: Permanent

Salary: Grade F SCP 17 £31,022 - SCP 22 £33,699

Hours Per Week: 36 hours

Base Location: Tameside One, Ashton-under-Lyne

Assessment Date: 21/04/2026

The Role

We are seeking a highly organised and detailoriented individual for the role of Early Help Advisor Multi Agency Safeguarding Hub (MASH), to provide a crucial role within the Multi-Agency Safeguarding Hub (MASH). You will be working in a fast-paced environment, and be responsible for taking calls from both professionals within the partnership and members of the public, gathering information, creating support plans and signposting to ensure that the right support is provided to the children, young people and families of Tameside. You will have excellent IT skills, and maintain accurate recording on our electronic systems.

This is a great opportunity to join Children’s Social Care in Tameside.

About You

As an Early Help Advisor within the MASH you will champion Tameside’s Heart of Support Practice Approach

At Tameside, we believe in:

• Compassion understanding the lived experiences of children and families.
• Curiosity asking questions that lead to deeper insight and better outcomes for children.
• Collaboration working together across services to deliver joined-up support.
• Conversation listening and engaging meaningfully with children, families and professionals.
• Courage leading with courage, making bold and compassionate decisions that put children first.

The 5 C’s will be central to all the work that you complete.

You will also:

• Be passionate about ensuring children, young people and their families receive the support they need at the right time, delivered by the right people.
  
• Have strong communication and interpersonal skills, with the ability to handle sensitive information.
• Demonstrate excellent communication skills with attention to detail.
• Be able to work under pressure and meet deadlines in a fast-paced environment.
• Have a working knowledge of safeguarding principles and relevant legislation (Children Act, Working Together to Safeguard Children).
• Be IT literate with experience using case management systems and Microsoft Office

About Us

Message from Jill Colbert, Director of Children’s Services

“I joined the council at the beginning of 2025 and was instantly charmed by the warmth, openness, and energy of colleagues.

“I came to Tameside for one reason; because I know we can do fantastic things for our families here.

“We’re a children’s service on a significant improvement journey. We know what needs to be different for our children and families and we’re ambitious to deliver that change.

“We have a growing range of specialist services for children, where you can test and grow your skills and practice. We have a Social Work Academy that is led by people who bring passion to learning and who know that the DCS’ of the future are right in front of them. We are working on our progression pathways so that staying in Tameside is rewarded and recognised. We have investment in innovation and improvement from the council so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.

“I am so certain that we can build a proud, inclusive and safe climate for great practice to flourish in Tameside. I’d love you to join me on the journey here at Team Tameside.”

This position is subject to Enhanced with Barred List Disclosure Procedures. We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share this commitment.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click here for more information on our guaranteed assessment scheme.

For further information about this role please contact the recruiting manager on cath.mowll@tameside.gov.uk