SEND Senior Data Officer

Contract Type: Permanent

Salary: Grade F. Scale 17 - £31,022 to Scale 22 - £33,699

Hours Per Week: 36

Base Location: Hyde Town Hall Hyde

Assessment Date: To be arranged

The Role

Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you.

This is an exciting opportunity to join a rapidly improving Special Educational Needs (SEND) team at Tameside MBC. Based at Hyde Town Hall with hybrid working, this newly created role is central to our transformation journey. We are looking for someone a little specialan insightful data professional who can problemsolve, think creatively, and help us showcase our improvement through highquality intelligence, reports and digital tools.

You’ll support a wide range of daytoday data needs across the service, helping us understand performance, demonstrate progress, and make informed decisions that improve outcomes for children and young people with SEND.

As the SEND Data & Intelligence Officer, you will provide highquality data analysis and support the use of performance and intelligence information across the SEND Service. You will work closely with the SEND Finance and Place Planning Manager and the Education Data Lead to deliver statutory returns, strengthen data quality, and support both strategic and operational improvement activity.

Your work will directly contribute to the delivery of our SEND improvement journeydeveloping clear, insightful reports, dashboards and analysis using tools such as Excel, Crystal Reports, and other reporting platforms. You’ll play a key role in ensuring our systems and data processes are robust, accurate and fit for the future.

About You

We’re looking for someone who is both skilled and curioussomeone who loves making sense of complex data, solving problems and supporting a team through meaningful, timely information. You will be:

• Highly skilled in IT, especially Excel (advanced formulas, data manipulation and reporting).
• Experienced in data management, performance reporting and the use of reporting tools such as Crystal Reports.
• Experienced in using Capita ONE and/or IDOX (or similar case management or education systems).
• Wellorganised, flexible and enthusiastic about supporting improvement.
• Confident working on your own initiative, with strong selfmotivation.
• A clear thinker with good judgement and strong problemsolving skills.
• Able to communicate complex information simply to colleagues, partners and wider audiences.
• Able to manage tight and changing deadlines while maintaining accuracy and strong attention to detail.

Experience with other reporting tools (e.g. Power BI) would be an advantage but is not essential.

About Us

Hear from Jill Colbert OBE, Director of Children’s Services

“When I first joined the council at the beginning of 2025 I was instantly charmed by the warmth, openness, and energy of my colleagues.

“The reason why I came to Tameside was because I knew we could do fantastic things for our families here.

“Whilst we’re currently a children’s service on a significant improvement journey, I’m proud of the progress we’ve made together, and this is already making a difference for our children.

“I know from the feedback from our Commissioner, Ofsted and our Strategic Improvement Partner, that families are seeing and feeling the impact of the thoughtful and compassionate support delivered by our workforce.

“We know that if we keep children at the centre of our thinking and our actions, we will create meaningful change for them that lasts.

“We are also growing and investing in our future. We have a range of specialist services for children, giving social workers quick access to expert help that makes complex decisions easier and supports better outcomes. Our Social Work Academy is led by people who bring passion to learning. We are strengthening our progression pathways so that staying in Tameside is rewarded and recognised. We have invested in innovation and improvement so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.

“Together, we are creating a proud, inclusive, and safe environment where great practice can truly flourish. And I feel incredibly privileged to lead this journey alongside such dedicated colleagues.

“Be a part of something great, be a part of our improvement journey and join us at Team Tameside.”

Our Heart of Support Practice Approach

At Tameside, we believe in:

• Compassion understanding the lived experiences of children and families.
• Curiosity asking questions that lead to deeper insight and better outcomes for children.
• Collaboration working together across services to deliver joined-up support.
• Conversation listening and engaging meaningfully with children, families and professionals.
• Courage leading with courage, making bold and compassionate decisions that put children first.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click here for more information on our guaranteed assessment scheme.

For more information about this role, please contact the recruiting manager on 0161 342 3750 or Keeley.schofield@tameside.gov.uk