Housing Options Officer

Contract Type:  Temporary (12 Months)

Contract Hours: 37 hours per week

Salary: NJC Grade F SCP 19-24 £32,061 - £35,412 per annum

Closing Date: 30th April 2026

This post is open to employees currently On Notice/At Risk and Internal.  Please note applications from employees currently On Notice/At Risk will be given priority. On Notice/At Risk employees should complete the application form as normal, upon submission you must email the Recruitment Team – recruitment@blackpool.gov.uk to ensure that your application form is marked as priority.

Do you want to be part of a forward-thinking organisation that is at the cutting edge of tackling homelessness and housing need? If so we want to hear from you. 

The Housing Options Service delivers a wide variety of services to some of the most vulnerable residents of Blackpool. We are looking for someone to join us at Housing Options to help us deliver on our duties under the Homelessness Reduction Act 2017.

As a Housing Options Officer you will help provide a comprehensive frontline advice and assessment service, focused on early intervention and homeless prevention, which delivers the Council's statutory responsibilities as they relate to homelessness and allocations.

We are therefore, looking for someone with experience of delivering a frontline service to homeless and vulnerable households, including those with chaotic lifestyles and complex issues. You will have excellent interpersonal and negotiating skills and an ability to communicate with people at all levels.

You should have a working knowledge of relevant legislation and knowledge of the housing options available to vulnerable households. Ideally you will also have a flexible and practical approach and be able to develop creative solutions to complex problems. 

For an informal discussion please contact Jacqueline.Ratcliffe@blackpool.gov.uk

For full details please see the attached Job Description.

to view the Job Description.

Please click here to see the benefits of working for Blackpool Council.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

This post requires access to PSN (Public Services Network) services or networks and the successful post holder will be required to undertake a Basic Disclosure check of unspent convictions through Disclosure & Barring Service (DBS). This post is also subject to satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.