Benefit Officer

Contract: Permanent

Hours: 37 hours per week

Salary: Grade E SCP12-17 £28,598 - £31,022 per annum

Closing Date: 7^th May 2026

This post is open to employees currently On Notice/At Risk and Internal.  Please note applications from employees currently On Notice/At Risk will be given priority. On Notice/At Risk employees should complete the application form as normal, upon submission you must email the Recruitment Team – recruitment@blackpool.gov.uk to ensure that your application form is marked as priority.

An opportunity has arisen to work within the Benefit Service as a Benefit Officer on the Overpayments team.

The role is to engage with the public via phone and email to make arrangements, take payments, referring customers to appropriate benefit and support services and to review work to ensure regular payments to the Council are maintained.

Alongside this will be the administration of the work so we are looking for someone who is confident with IT and can manage their time well.

to view the Job Description.

Please click here to see the benefits of working for Blackpool Council.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

This post requires access to PSN (Public Services Network) services or networks and the successful post holder will be required to undertake a Basic Disclosure check of unspent convictions through Disclosure & Barring Service (DBS). This post is also subject to satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.