The Head of People is responsible for developing, leading and strengthening the BHY workforce. This role sits at the heart of our strategic ambition to build a team of highly skilled, qualified Youth Work professionals, supported by an effective and confident wider team.
You will lead on:
- Workforce development and progression (Level 16 JNC pathway)
- Personal Development Plans and CPD across all roles
- Embedding a culture of continuous learning and reflective practice
- Ensuring staff understand and respond to the needs of young people
You will play a key role in ensuring BHY continues to deliver youth work that is consistent, high-quality and rooted in the real needs of young people in Blackpool. This role is about growing people, raising standards and creating a workforce that delivers an exceptional youth work offer every day.
1. Strategic Leadership Of People
- Lead the delivery of BHY’s workforce strategy
- Drive the ambition to employ 20 qualified Youth Work professionals
- Shape a culture of learning, reflection and continuous improvement
- Contribute to organisational strategy as part of the Senior Leadership Team, aligning with National Youth Work Strategy and policy
2. Leadership & Line Management
- Line management responsibility of Youth Work Managers
- Deliver consistent, high-quality reflective supervision and support
- Hold managers accountable for staff development, team performance and quality of delivery
- Support managers to confidently lead, challenge and grow their teams
3. Workforce Development & JNC Progression
- Design and embed a clear Level 16 Youth Work pathway
- Track and support progression of staff through JNC levels
- Ensure all staff understand their development journey and next steps
- Build a strong internal pipeline of future youth workers
4. Personal Development & Continuous Learning
- Lead on Personal Development Plans (PDPs) and appraisals across the organisation
- Identify training needs and deliver or commission CPD opportunities
- Embed a culture of reflective practice across all teams
- Create opportunities for staff to learn from delivery, each other and young people
5. Understanding Young People & Practice
- Ensure staff are equipped to understand and respond to the needs of young people
- Support teams to reflect on their practice and adapt their approach
- Promote youth work that is relationship-led, inclusive and responsive
- Ensure young people’s voices inform staff development and programme delivery
6. Apprenticeships & Talent Development
- Lead and oversee BHY’s apprenticeship pathway
- Build strong relationships with training providers, universities and colleges
- Support progression of young people and staff into youth work and operational roles
- Strengthen BHY’s “grow your own” workforce model
7. People Management & Support
- Provide guidance to managers on performance management, staff development, wellbeing and workforce planning
- Support disciplinary and grievance processes
- Ensure HR policies are consistent, compliant and reflect best practice
8. Safeguarding & Professional Standards
- Ensure safeguarding is embedded within workforce development
- Promote high standards of professional behaviour and practice
- Work alongside the DSL to ensure staff are trained, confident and supported
Essential Experience
- Significant experience leading teams within a youth or community setting
- Experience managing and developing staff teams
- Experience designing and delivering workforce development or CPD
- Strong understanding of youth work principles and practice
- Experience implementing performance management and development processes
Essential Qualifications
- JNC-recognised Youth & Community Work qualification
- Level 3 Safeguarding (or willingness to obtain)
- Experience contributing to organisational strategy
To Apply, please follow link- https://www.thebhy.co.uk/job/head-of-people/
