Operations Manager
Working Hours: 35 Hours Per Week (5 out of 7 days (including weekends and evenings). Start time to be no later than 8am) The post holder will report to the Head of Service and is responsible for providing effective day-to-day management of front-line operational teams. This role ensures that resources are deployed effectively and that the teams are focused on achievement of service objectives. This post plays a key part in developing and motivating staff to achieve service specific priorities and to ensure that processes run effectively. The role holder is instrumental in ensuring a consistent approach to work activities, to ensure that the financial ambitions of the business remain a focus, and to maintain the fair treatment of tenants and traders. For an informal discussion, please contact the hiring manager, Carol Nolan, at 07970 894 695 and carol.nolan@manchester.gov.uk to arrange a convenient time to discuss the role. We would love to hear from you if you have experience of: Essential requirements for the role: Previous management experience of a market environment or a management role in local authority. Achieved, working towards or willing to complete an IOSH or NEBOSH Health and Safety qualification. - Detailed knowledge of health and safety legislation and be able to demonstrate the following skills: - Strong financial acumen, including experience of budget management and presenting complex financial information to senior managers. - Ability to lead, manage and motivate the team to high performance levels. - Excellent planning and organisational skills. - Ability to identify industry trends and commercial opportunities. - Exceptional interpersonal for effective communication and collaboration with all levels of staff and stakeholders. - Creative problem-solving abilities where there is no existing procedural framework. - Proficiency in generating reports and delivering data promptly, including monitoring and analysing performance metrics. - Personal commitment to continuous self-development. - This role requires a driving licence and the post holder will be expected to complete relevant Council training in relation to the use of the Markets Service electric vehicle for work purposes. - Proficient in Microsoft Office, Sap approver / cost centre manager, Civica for transactional data and the use of excel for financial accounting. The experience below would be beneficial but is not essential: - Multiple site or dispersed workforce management. - Experience of conflict management would be advantageous. - Willingness to work towards the National Association of British Market Authorities Diploma qualification. We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: Benefits we offer Creating an Inclusive Team at Manchester City Council At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: When You Join Us We’re a Disability Confident Employer, offering: For more information about the role or any adjustments, email jobs@manchester.gov.uk. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Contract Type: Full-Time, Permanent
Additional Payments: 6.7% Flexibility Payment
Closing Date: 18 June 2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
This Role is subject to -
2 References - where possible we require 3 years of employment history
The role will work alongside 2 other Operations Managers, be based at New Smithfield Market in Openshaw, and have multiple site responsibilities. There is a requirement to attend Ward Meetings which may take place in the evening, to work weekends on a rota basis, and to commence work no later than 8am.
The work includes consultation with stakeholders and building trust in the communities where our markets operate.
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Ready to apply?
Location
, , Manchester, , United Kingdom
Job ID
8223
