Information Displays Officer

Are you passionate about working outdoors? Are you looking for a new challenge?

We’re recruiting a hands on Information Displays Officer to maintain bus stop and shelter information across Greater Manchester. This is a practical, outdoor role involving the installation, repair and maintenance of passenger information and infrastructure across the transport network.

Your Role

You’ll work independently across assigned routes, taking responsibility for managing your own workload and planning your day. The role involves responding to changing priorities in a fast paced environment, while carrying out a range of practical tasks including installing, repairing and maintaining information displays. You’ll also interact with customers and members of the public while on site, providing a positive and helpful presence.

If you enjoy hands on work, problem solving and being outdoors, and take pride in keeping information clear, accurate and accessible, this role offers variety and the chance to make a visible impact every day.

You’ll work Monday to Friday, across shifts between 07:00 and 19:00, based on a 37 hour compressed rota.

While no two days are the same, a typical day might include:

07:00 Leave home in your TfGM vehicle, ensuring it is charged, stocked and ready for the day ahead. Review your route, workload and any urgent network updates.

08:00 Arrive at your first locations, installing timetables, maps, bus stop plates and campaign materials while ensuring stops and shelters meet Bee Network presentation standards.

11:00 Carry out inspections, report defects and help customers with journey information when working at busy locations.

12:00 Take a 36 minute meal break whilst on the network before continuing your planned workload. (Meal break timing will vary depending on operational requirements.)

13:00 Respond to urgent changes, damaged displays, and short notice operational requests. No two days are the same.

15:00 Complete your final jobs, update records electronically and ensure network information remains accurate and up to date.

15:36 Finish your shift, top up your vehicle at a designated charging location if required, and get ready for another day supporting the Bee Network.

You'll spend your day travelling across Greater Manchester, working outdoors, solving problems and helping ensure passengers have accurate, up-to-date information wherever they travel on the Bee Network.

For more info see Job Profile below.

Who are we?

Sitting within Facilities Management, Information Operations is responsible for the upkeep, presentation and reliability of passenger information at bus stops and shelters across Greater Manchester.

The team delivers frontline maintenance, repairs and installations, ensuring information and infrastructure are safe, compliant and consistently presented. We also support service changes, disruption management and the daytoday operation of the transport network.

This role is rewarding because the impact of your work is immediate and visible. You’ll help people plan and make confident journeys to work, education, healthcare and social activities.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

• A practical, hands on approach and pride in delivering high quality work

• The ability to work independently, plan your routes and meet deadlines

• A customer focused approach when working in public spaces

• Reliability, flexibility and a commitment to keeping services safe, clear and accessible

• Willingness to support additional duties, including overtime during busy periods

• A full manual driving licence and confidence driving regularly

What we can offer you

• We are recruiting to both a permanent and a fixed term role, with a starting salary of £29,836 per annum plus a 12.5% shift allowance.

• A fully maintained TfGM fleet vehicle for on street work

• Varied, hands-on work across Greater Manchester no two days are the same

• Opportunities to develop practical, technical and operational skills

• Independent working alongside a supportive, experienced team

• The chance to make a visible difference to local communities every day

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.

• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.

• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.

• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.

• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.

For essential guidance on applying for jobs at TfGM including AI use, Right to Work requirements, our Guaranteed Assessment Scheme, application tips, and reasonable adjustments Please follow this link to our application infographic!

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.