Head of Organisational Development

The Head of Organisational Development will work across the organisation to foster a culture which places the company values at its core. This role is a vital conduit between operational HR matters and transformational business improvement.

This role is pivotal to driving continuous culture change activity across the business and the successful applicant will be a visible and vibrant role model for the Blackpool Transport brand.

Key deliverables:

Lead and develop the Organisational Development team to drive culture change through challenge and improved people management practices across the business.

Expertly manage the workload of the Organisational Development team to ensure high levels of consistency, equity, efficiency, and quality relating to all HR and Learning & Development matters, to include recruitment, career pathways, diversity & equal opportunities, policy & procedure development, governance, and succession planning.

Drive the further development of Blackpool Transport policies to meet legislation requirements and foster best practice.

Act as an expert advisor on current Human Resources related initiatives including changes to employment law and equality and diversity matters.

Take a risk-based approach to employee relations challenges to achieve timely, fair and effective resolution whilst mitigating detrimental outcomes.

Create a range of support services for Blackpool Transport employees to enable consistency relating to casework matters.

Implement an employee relations monitoring programme based on trends and patterns and focused on continuous business improvement.

Design evidence-based workforce planning to identify gaps and pressure points and provide solutions to achieve strategic objectives.

Lead on new projects to enable people-centric management activity and engender a coaching style of leadership.

Build and maintain excellent working relationships with BTS Managers to embed a culture of high performance and alignment to the BTS Mission, Vision & Values.

Ensure that the optimum training and development opportunities are provided across the organisation based on internal and external customer feedback.

Further develop the Blackpool Transport brand to become an employer of choice to attract and retain excellent talent.

Develop and implement innovative initiatives to attract and retain a wide range of employee demographics.

Drive a comprehensive induction and employee engagement programme to cultivate advocacy and engagement throughout the employee lifecycle.

Build strong business relationships with external agencies in the public transport sector to lead on best practice initiatives and customer service improvement projects.

For more information about this role and to apply, please visit https://www.blackpooltransport.com/head-organisational-development

Information Pack