Performance and Insight Manager
Wigan Council
- Expired
Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 12, £53,460 - £57,379 per annum 37 hours per week We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: Are you an experienced senior analyst with a passion for using data and insight to transform Public Health and Leisure Services? Join #TeamWigan as our Performance and Insight Unit Manager and lead the way in shaping innovative approaches to performance, research, and intelligence. In this pivotal role you will: You will manage a team of skilled analysts and work closely with Public Health, Health Protection, Civil Contingencies, and strategic leaders. Reporting to the Service Lead Performance & Insight, you’ll receive strong support. If you’re a strategic thinker with exceptional analytical skills and a track record of leading transformation, this is your opportunity to make a real impact for our residents and communities. About you: You’re a strategic thinker with a passion for using data and research to transform public health and leisure services. With strong analytical skills, you can interpret complex information, develop predictive models, and create innovative performance frameworks. You have proven experience in public health, health or social care, and understand inspection and integration agendas. Skilled in relationship management, you influence senior leaders and thrive in partnership working across local, regional, and national levels. Leading and motivating teams comes naturally to you, and you’re confident in driving change. A relevant degree or equivalent experience, plus knowledge of GDPR and data protection, is essential. About us: Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. At Wigan Council, we’re proud to be part of #TeamWigan, a values-driven organisation committed to improving lives and creating stronger communities. We work collaboratively across health, social care, and leisure to deliver innovative, high-quality services that make a real difference. Our culture is built on trust, flexibility, and empowerment, ensuring every team member can thrive and contribute to our shared vision. Join us and be part of a forward-thinking council that champions integration, transformation, and excellence for our residents. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer For further information, please contact Steph Hancock at s.hancock2@wigan.gov.uk Priority Candidates Interview date: Wednesday 21st January 2026 Interview date: Wednesday 21st and Thursday 22nd January 2026 If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application. To view the details relating to this position, please click the links below: Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.Supporting Documents
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Location
Library Street, , Wigan, WN1 1YN, United Kingdom
Job ID
2401
Supporting You Through Every Step of Your Journey
We want every candidate to feel welcomed, informed and confident when applying for a role with us.
This section brings together everything you need to succeed - from guidance on writing an authentic application to and understanding how to use AI responsibly.
You’ll also find information about our Greater Manchester commitments, including our inclusive employment schemes and standards, as well as tools to help you explore your potential pay, benefits and entitlements. We’re here to ensure you have the support you need at every stage.
Working for a local authority in Greater Manchester
Local authorities across Greater Manchester are proud to be part of a shared commitment to widening access to employment and ensuring that everyone has the opportunity to thrive.
These commitments span a number of long‑standing schemes and initiatives designed to open doors, remove barriers and ensure all applicants feel valued and respected throughout their employment journey.
Greater Manchester Good Employment Charter
Greater Manchester Good Employment Charter
Our Guaranteed Assessment Scheme
Our Guaranteed Assessment Scheme
Greater Manchester Continuous Service Commitment
Greater Manchester Continuous Service Commitment
Greater Manchester People Inclusion Standards
Greater Manchester People Inclusion Standards
Your Pay, Your Benefits, Your Future
Explore easy‑to‑use tools that help you understand your take‑home pay and how different employment situations may affect the financial support available to you and your household.
Calculate Your Take‑Home Pay
Use this salary calculator to estimate your net pay after tax, National Insurance, and pension contributions.
Estimate your Income Tax for the current year (Gov.uk)
Check Your Benefits Entitlement
See how changes in employment, hours or salary may affect your benefits and household income.
Turn2us Benefits Calculator
Applying Authentically With AI: Our Greater Manchester Approach
Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.
To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice. If you do use AI as a support tool, a brief explanation helps us ensure an equitable selection process.
Applications that depend too heavily on AI‑generated content may not progress to shortlisting.
This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team.
We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
We’re looking forward to hearing your story.
How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
