Pension Benefits Officer - Member Services Section

Contract Type: Permanent

Salary: Grade E. SCP 11 £28,142 - SCP 16 £30,518

Hours Per Week: 36 hours

Base Location: Guardsman Tony Downes House, Droylsden

Assessment Date: Stage one assessment date week commencing 20th April 2026, Stage two interview date week commencing 27th April 2026

Empowering members, Securing Futures Be Our Next Pension Benefits Officer

About GMPF

At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 436,000 members. Every year, these members entrust us with their contributions, which we strategically invest to provide them with peace of mind for their retirement. In 2024 alone, we paid out over £880 million in benefits, fulfilling our promise to deliver financial security to our members.

Our 180 pensions administration colleagues collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care.

The Opportunity

We are excited to announce the opportunity to join us as a Pension Benefits Officer, in Member Services. This role places you at the core of Member Services on one of the pension benefit teams who are committed to delivering an exceptional service and providing outstanding experiences for our members.

The Role

As Pension Benefits Officer, you will:

• Calculate Member Benefits: Accurately calculate pension benefits in accordance with the LGPS regulations and internal procedures. Maintaining high standards of accuracy and efficiency.
• Maintain Member Records: Update and manage member data, ensuring records are complete, current and compliant with data protection regulations.
• Liaise with Members and Stakeholders: Respond to member queries with professionalism and clarity, providing clear and accurate information about their pension entitlements and the rules of the LGPS.
• Support Continuous Improvement: Contribute to the review and enhancement of operational processes identifying opportunities to improve service delivery and member experience.
• Collaborate with Team Members: Work closely with colleagues to ensure consistent service delivery and share knowledge and best practices.

About You

This is a fantastic opportunity for a detail-oriented and proactive individual to contribute meaningfully to the delivery of the service.

Why Join GMPF?

At GMPF, we value our employees and are proud to offer:

• Flexible hybrid working arrangements work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60. Hybrid flexibility is available after training and demonstration of role competency
• Generous benefits package automatic enrolment into the Local Government Pension Scheme (LGPS), offering comprehensive benefits and life cover
• Excellent leave entitlement starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime)
• Training and career development access to ongoing learning and progression opportunities
• Employee rewards and perks discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme and various health and wellbeing offers

Apply Today

If you have the ambition, expertise, and drive to excel in this exciting role, we’d love to hear from you. For an informal discussion about the role, please contact Sean Catherall Pension Benefits Section Manager - 0161 301 7233

Please read the attached recruitment guidance document or visit our website careers page for support with your application and interview.

https://www.gmpf.org.uk/about/careers-and-current-vacancies

The recruitment process will begin with an initial assessment. If you are successful at this stage, you will be invited to attend an in-person interview. More details about this will be provided if your application is successful.

For more information about GMPF in general please see our website at www.gmpf.org.uk.

Click ‘Apply Now’ to take the first step towards joining GMPF and making a difference to the lives of our members.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This role is employed by Tameside Council.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact Sean Catherall Pension Benefits Section Manager - 0161 301 7233