Project and Operations Manager
Wigan Council
Wigan Temporary £45,091 - £49,282 Full Time Expires 05/04/2026
Priority Candidates will be considered in the first instance Salary: Grade 10, £45,091 - £49,282 per annum. 37 hours per week Temporary until March 2028 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: This diverse role provides an exciting opportunity to demonstrate your effective leadership in the development and management of accommodation options for temporary, supported and move arrangements across the Wigan Borough. You will play a key role in ensuring that housing solutions meet the growing need across the borough and that we respond to changing legislative requirements. Your efforts will help contribute significantly to the health, wellbeing, resilience, and independence of individuals and families, alongside the achievement of more sustainable communities. To ensure we provide high quality accommodation and support options that offer value for money, you will identify opportunities for innovation, promote evidence-based decision-making, and incorporate best practice from outside the organisation. This will involve reviewing, co-designing, commissioning, and continuously developing high-quality services. You will manage a diverse multidisciplinary team responsible for a variety of accommodation and support options. You will engage strategically with developers and other private and social housing providers to facilitate the growth of affordable housing options to assist move on into longer term homes. In addition to building strong strategic relationships with partners, you will also be directly involved with customers, staff, and providers to inform all aspects of service management and commissioning. About you: You will be enthusiastic, highly motivated and positive in outlook and thrive in an active work environment. You will have a wide understanding of homelessness and housing legislation. You will naturally nurture existing and new partnership working arrangements, and in doing so will actively promote and demonstrate our Progress with Unity approach with residents, providers, partner agencies, and the wider council workforce. With a strong track record in service management and delivery, you must be able to inspire and engage with individuals both within and outside of the Local Authority. It is expected that you have significant experience of improvement and transformation in both direct and commissioned services and are able to work at all levels within a Council environment. About us: Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. This role offers a passionate and innovative individual the chance to make a real difference in our accommodation and support provision in the borough. We believe our workforce is our greatest asset and we will ensure you have the right support and a positive working environment to deliver outstanding support to our residents. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer If you wish to discuss this post, you should contact David Gray by email d.gray@wigan.gov.uk Priority Candidates Interview date: Tuesday 14th April 2026 Interview date: Monday 20th and Friday 24th April 2026 To view the details relating to this position, please click the links below:Supporting Documents
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Location
Library Street, , Wigan, WN1 1YN, United Kingdom
Job ID
2714
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Greater Manchester Continuous Service Commitment
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Applying Authentically With AI: Our Greater Manchester Approach
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This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
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Using AI in Your Application
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We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
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How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice