About the role Post: Brokerage Assistant 37 Hour Post 9am 5pm (ad hoc bank holiday cover) Join our friendly and supportive Brokerage Team and make a real difference to people's lives. You’ll help match people with the right care, solve problems, keep services running smoothly, and work closely with social workers, families, and providers. If you’re organised, peoplefocused, and ready to make a difference, we’d love to hear from you. We will provide a working environment that is supportive and rewarding, while working as part of a team who are passionate about helping people and the work they do. You will be supported by two Brokerage Assistants, a Brokerage Supervisor, and the Brokerage Manager, all of who will help you develop skills and confidence as you grow into the role. The main function of the Brokerage team is to support access to the Right Care, at the Right Time, in the Right Place for all people who are referred to our service. You’ll play a key role in reviewing assessments referred to us ensuring strengthsbased practice is at the heart of our work, before coordinating with commissioned care providers to put the right support in place within required timescales. You will support Home First principles, providing uptodate information on capacity and demand, and offering advice and guidance on the market to support informed decisionmaking across departments. You will support with individuals across homebased and bedbased services, coordinating hospital discharge pathways and working closely with Integrated Neighbourhood Teams to ensure that people receive the appropriate care. You’ll be adaptable, with a positive, “let’sdo” attitude, working as part of a team that delivers for our customers. Your actions will reflect your commitment to both the team and the organisation. About you Brokerage is a bespoke service within Bury, operating with its own unique processes and a structured induction is in place to ensure staff are wellequipped to deliver the service effectively. You will be; Bury ‘Let’s do it” 2030 Strategy builds on the strengths that already exist in our communities. Caring - is where we genuinely care for ourselves and each other. About Bury As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Next steps If you would like an informal chat regarding the role please contact Neal Turnbull at neal.turnbull@bury.gov.uk.
Team: Service Brokerage Health and Care Department, Community Commissioning Division
Main Base: Textile Hall, Market Street, Bury (the team may move to 6 Knowsley Place or Bury Town Hall in the future)
About our team and the expectations of your role
Brokerage is a small team that delivers significant impact across the social care system. The team is highly responsive, working with customers as well as assessment and social care teams to ensure needs are met in a timely and effective way.
We are on an exciting journey of transformation and integration developing a workforce fit to meet the demands of the future, empowering communities for adults and families. Working closely with Bury Community Integrated Neighbourhood Teams, NHS, ICB, and Pennine Care, we are on a journey to develop an integrated workforce promoting and valuing the wellbeing and work life balance of its employees.
Our Vision Statement is.
To provide strengths-based services that supports and empowers the people of Bury to achieve their best level of independence within their “home”. Maximising health and wellbeing, enabling them to remain at home to live a fulfilled life.
Teamwork - is about everyone working together towards a common goal.
Respect - is valuing yourself and others.
Accountability - is taking responsibility and ownership for our decisions actions, performance, and behaviours.
Trust - is to be honest with one another by being willing to admit our mistakes, share our struggles, or ask for help/support from others.
Empowering is giving people the knowledge and resources to promote autonomy.
Together - we will support you to develop your career providing a wealth of training, resources, and opportunities.
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Interviews will be held in April 2026 at Knowsley Place in Bury BL9 0EG -Times will be allocated by the shortlisting panelSupporting Documents
↗ Brokerage Assistant
↗ Job Description (JD)
Ready to apply?
Location
Manchester Road, , Bury, BL9 0DG, United Kingdom
Job ID
11914
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Applying Authentically With AI: Our Greater Manchester Approach
Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.
To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice. If you do use AI as a support tool, a brief explanation helps us ensure an equitable selection process.
Applications that depend too heavily on AI‑generated content may not progress to shortlisting.
This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team.
We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
We’re looking forward to hearing your story.
How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
