Business Development Officer
North West Employers
North West Employers is a not-for-profit, membership organisation and we work closely with all the councils across the North West. We’re looking for someone to join our small, but perfectly formed organisation as a member of the Business Development Team. We’re a busy team; providing project co-ordination and administration support across the business to make sure that we deliver a high-quality and efficient service to our members and wider clients. If you have a passion for great customer service and working as a team, we’d love to hear from you. The work is varied one minute you could be working with our associate team and customers to set up a training programme, the next supporting the facilitation of an online network meeting across the North West and sharing what we do on social media. Our office is based at Salford Quays. We offer Flexible working options alongside a hybrid working model. More information about the job can be found in the role profile below so why not take a look and see what we have to offer? We are an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Role Profile: Work as part of the Business Development Team to provide high quality and customer-focused project and administrative support to the organisation to protect and retain core business, support new business and ensure our members and customers consistently receive the best possible products, services & outcomes from North West Employers. Use project co-ordination skills to manage a range of activities and events across the business. Liaise with internal colleagues, customers, commissioners and associates to ensure services and products are delivered in a timely manner. Proactively respond to customer enquiries and promote and support all aspects of our business delivery. Support the Business Development Managers in making sure processes and services are quality assured and that feedback and learning from members, customers and associates is captured and responded to. Maintain up to date information on the Customer Relationship Management system to ensure we have accurate data for customer intelligence and financial purposes. This role has a career pathway, with an opportunity to develop into a Business Adviser role, providing specialist advice and support in our key business areas. Benefits: Company pension Employee discounts Free parking Health & wellbeing programme Sick pay Flexible working Free gym access Closing Date - 5pm on Tuesday 7 April 2026 Interviews - 20 or 21 April 2026 To apply - please email a copy of your CV and a cover letter explaining how you meet the role profile to applications@nwemployers.org.ukSupporting Documents
↗ Role Profile
Location
3, Exchange Quay, Salford, M5 3ED, United Kingdom
Job ID
14733
Supporting You Through Every Step of Your Journey
We want every candidate to feel welcomed, informed and confident when applying for a role with us.
This section brings together everything you need to succeed - from guidance on writing an authentic application to and understanding how to use AI responsibly.
You’ll also find information about our Greater Manchester commitments, including our inclusive employment schemes and standards, as well as tools to help you explore your potential pay, benefits and entitlements. We’re here to ensure you have the support you need at every stage.
Working for a local authority in Greater Manchester
Local authorities across Greater Manchester are proud to be part of a shared commitment to widening access to employment and ensuring that everyone has the opportunity to thrive.
These commitments span a number of long‑standing schemes and initiatives designed to open doors, remove barriers and ensure all applicants feel valued and respected throughout their employment journey.
Greater Manchester Good Employment Charter
Greater Manchester Good Employment Charter
Our Guaranteed Assessment Scheme
Our Guaranteed Assessment Scheme
Greater Manchester Continuous Service Commitment
Greater Manchester Continuous Service Commitment
Greater Manchester People Inclusion Standards
Greater Manchester People Inclusion Standards
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Applying Authentically With AI: Our Greater Manchester Approach
Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.
To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice. If you do use AI as a support tool, a brief explanation helps us ensure an equitable selection process.
Applications that depend too heavily on AI‑generated content may not progress to shortlisting.
This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team.
We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
We’re looking forward to hearing your story.
How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
