Court Liaison Officer

We are pleased to advertise the following Temporary Post to join the School Attendance Team for a period of 12 Months fixed term contract. We welcome applications in the form of an Expression of Interest, from colleagues seeking a secondment opportunity.

The role of School Attendance Court Liaison Officer, provides support to the management and officers within the wider School Attendance Service, focussed specifically with the Local Authority’s legal and statutory duties in respect of school attendance. The successful candidate will be able to demonstrate:

• The ability to work with, devise and implement effective systems & processes and contribute to the development of a high-quality service.
• Possess good organisational skills and be able to manage own time effectively.
• Possess a detailed knowledge of appropriate legislation and to keep up to date with current guidance.
• The ability to communicate information effectively both orally and in writing to a wide range of audiences, including senior solicitors and court officials.
• The ability to work within strict time frames to ensure legal processes are completed within a timely manner.
• Ability to arrange and facilitate training to a wide range of professionals and partners.
• The ability to deal with customer enquiries in a professional manner, to promote customer satisfaction and provide a customer focused service delivery.
• Demonstrate assertiveness and the ability to deal with difficult conversations with parents both on the phone and in person.
• Demonstrate an understanding of the need for confidentiality.
• Experience of using databases, to input and extract information.