Family Help Worker

Grade G SCP 23 £34,434- SCP 27 £38,220 plus Essential Car User Allowance up to £963pa plus 7% enhancement.
Contract: 6x Full time(37 Hours p/w), 1x Part time(18.5 Hours p/w)
Essential Requirement: Full Driving Licence, DBS
Essential Qualification: Relevant level 3 qualification e.g. NNEB, NVQ3, BTEC, Early Years, Childcare, Health and Social Care, Youth and Community Studies.
Interview date: 20 March 2026
For further information about this role, contact Angela Kenny Angela.kenny@bolton.gov.uk

Please note this role includes Evening and Weekend working.

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
This is an exciting opportunity to join our Family Help Teams within our newly established Family Help Service.

As a Family Help worker, you will work with children and families across Bolton. You will manage a caseload of children and young people and will lead and complete holistic early help assessments of family’s needs and strengths. You will work with families and partner agencies to develop clear and effective plans to support families to make and sustain positive changes.

Working as part of a team and working in partnership with partner agencies, you will deliver one to one support to children, young people and families working in a variety of settings in the community and within the family home. You will provide effective interventions and support to families and deliver evidence based structured programmes of intervention.

We are open to flexible working and have a range of options; we and are happy to discuss this further.

For an informal discussion about the role, please contact:
Angela Kenny -Angela.kenny@bolton.gov.uk
Sarah Clegg - Sarah.clegg@bolton.gov.uk

About You
You will be a confident individual with a passion for working with children, young people and families.

You will have experience of working with children and families, completing assessments and contributing to plans.

You will have a good understanding of Early Help and Safeguarding procedures.

You will be able to develop effective working relationships with parents/carers, children and young people, colleagues and partner agencies.

You will be a team player, who is able to use their own initiative and someone who embraces creative approaches to working with children and families. You will approach change with a ‘can do’ attitude to overcome challenges and take a strengths-based approach to the role.
If you think you could be what we're looking for, apply now with your CV and covering letter.
Within your covering letter with specific reference to the job description and person specification please demonstrate:

Your experience of working with children, young people and families, including experience of delivering interventions with children, young people and families, achieving positive outcomes

Your knowledge of Family and Early Help and your understanding of child protection procedures including relevant legislation and policies

How you have developed and maintained effective working relationships with parents, carers and colleagues in other agencies, sharing information and communicating effectively on difficult and sensitive issues, using restorative and relational approaches.

Interview dates:
TBC

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment.
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Employment offers are conditional subject to satisfactory clearances. For roles where a criminal records check from the DBS is required, this includes satisfactory clearance of this check. The possession of a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of an individual’s offence/s. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. Bolton Council’s policy on the Employment of Ex-Offenders is available here.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk