Licensing Compliance Officer

Grade G, £15,821.03 to £17,560.54 (£17.84 to £19.81 per hour)

Contract permanent

Essential Requirements, Valid Current UK Driving Licence

Interview date: To be Confirmed

For further information about this role, contact Patricia.clyne@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

The Role:

We are looking for an experienced, enthusiastic and dedicated Compliance Officer to join our busy licensing team here at Bolton Council.

You will be dealing with a range of issues across licensing from private hire and hackney carriage licences, Licensing Act 2003, Gambling Act 2005, street trading and many other aspects and be responsible for ensuring compliance with licensing legislation and policy requirements.

You will be required to undertake the necessary appropriate action or enforcement activities, complete inspections and advisory visits to businesses and holders of licences, registrations, and permits, ensuring compliance, and providing advice on legislative requirements.

You will investigate and take appropriate action on complaints and other legislative breaches, including gathering evidence, preparing and taking witness statements, preparing prosecution files or reports for committee. You will be required to attend court and committee when necessary. You will also be required to undertake associated administrative duties relating to the role.

The role includes an out of hours payment and you would be expected to work weekends and evenings on a rota basis and as the service requires.

About You:

You will have significant enforcement and licensing experience. A demonstrable knowledge and awareness in relation to all licensing processes and functions and make a positive contribution to the licensing team. You should have experience of completing prosecution reports and reports for committee. A qualification such as the Institute of Licensing Practical Licensing Practitioners qualification would be beneficial but not essential.

You will also have varied administrative experience and be proficient using various IT systems and software, including the full range of Microsoft packages. Knowledge of Civica APP is beneficial but not essential.

You should be able and willing to work as part of a team, providing support to all members of the team. You will also have experience of providing excellent customer service and partnership working with internal and external organisations. You should have the skills and experience needed to work within the team; however, you will be supported with professional development, in order to enhance those skills and experience.

You will be required to manage and prioritise your own case work, which will include responding to service requests and organising specific areas of work, projects and targeted operations. The role will involve working to specific timescales, were accuracy and recording of information is crucial.

The ideal candidate will have experience in the regulatory licensing field within a Council and have a good understanding of the wider issues regarding Licensing.

You will have excellent organisational, communication, and IT skills and be flexible in response to changing demands

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and answer the questions.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk