Business Support Assistant

Business Support Assistant (Statutory Checks Team)
Scale 3 (£12,791 - £12,994 per annum)
18.5 Hours, Part Time, across 3 days
Permanent
Office Based (Central House) 2 days (Wednesday and Friday are office based for a full day) and Hybrid (Thursday for a half day)

Application Deadline: 11:59pm 3rd May 2026
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: 5th May 2026
Interview Date: Tuesday 12th and Wednesday 13th May 2026
Interview Type: In Person

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

This is an exciting opportunity to join our well-established Statutory Checks Team. The team undertake Statutory and DBS Checks for both mainstream and kinship carers who are being assessed to care for Stockport children in our care. We also conduct checks for other authorities when they are doing similar checks, and we do checks for Ofsted for prospective childminders etc. It is a crucial area of work, as all of the checks are driven by statutory timescales or court directed deadlines.

The role will be based within our reception area at Central House where you will act as the welcoming face of the building for visitors to our Stockport Family Services, so good customer service skills are essential. There is a requirement for you to be in the office 2 days a week (mandatory Wednesday and Friday).

You will be working with an experienced team and will be well supported during your training by colleagues and management.

Key Responsibilities include:

• Carrying out a range of Statutory checks for both internal and external clients, processing DBS requests.
• Processing foster carer medicals and initial checks alongside liaising with GP practices.
• Dealing with customers or colleague enquires face to face in office, via telephone and by email - signposting to relevant professionals where appropriate.
• Telephone call handling and managing customer contact (internal and external) which will include signposting and directing service users and foster carers.
• Updating case management systems.
• Receiving and processing Statutory check referrals, data, and information; handling and processing sensitive and confidential information; and keeping information safe.
• Organising and scheduling meetings and other events.
• General administration including ordering, managing room bookings, monitoring email inboxes, building related administration, etc.

About You

You will have a commitment to providing a high standard of customer service, with strong organisational and interpersonal skills. You will be able to prioritise your own workload. You will be able to empathise and be sensitive to the needs of the people using our services.

You should be proficient in working with standard office IT applications including MS Office and with training be able to navigate in-house case management systems to retrieve and record information. You will have good attention to detail and time management skills to ensure timescales are adhered to.

If you think you have the skills, enthusiasm, and experience to fulfil this important role and would like the opportunity to make a real difference, please see the About You section of the attached Job Profile for more information about what we are looking for.

About Us

This is an exciting time to be joining us as there is a high-profile national recruitment drive for mainstream carers underway advertising can be seen across social media. Over the last year there has been a high level of television coverage (including Stockport foster carers on BBC breakfast) due to the need for more mainstream carers. This will undoubtedly lead to an increase in enquiries and applications and an increased demand on statutory checks to keep applications on track for statutory timescales.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role, please contact Emma Bate Team Leader at emma.bate@stockport.gov.uk for an informal discussion about the role.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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