Do you enjoy turning complex business needs into clear, workable solutions?
Are you energised by largescale transformation and working with a wide range of stakeholders? Would you like to play a key role in shaping how an organisation as impactful as Transport for Greater Manchester operates?

Your Role

As a Business Analyst within TfGM’s IS Delivery team and BA Practice, you’ll be at the heart of our business transformation, supporting a major Enterprise Resource Planning (ERP) implementation. This is a highimpact role where you’ll lead requirements gathering, process mapping and stakeholder engagement across multiple business areas, helping to ensure solutions are welldesigned, userfocused and successfully delivered.

This is hybrid role where you will be expected to work in the office 2 days per week.

For more information, please see the role profile at the bottom of the advert.

Who are we?

You’ll be part of a dynamic and supportive team, working alongside other product and project professionals including Product Owners, Solution Architects, Delivery Managers and Business Change stakeholders to deliver improvements for TfGM and our customers. You’ll apply industry best practice to drive and manage the delivery of innovation, quality and change to constantly improve business outcomes.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You’ll have experience working on a ERP or large scale organisation change project as a Business Analyst across different areas such as Finance, Procurement and Human Resources, with the ability to analyse information clearly and communicate it effectively. Experience of working in, or alongside, local or regional government is highly desirable, as you’ll need to understand governance processes and align your work to public sector priorities.

To succeed in this role, you’ll be confident building strong, positive working relationships with a wide range of stakeholders, including thirdparty suppliers. You’ll be comfortable handling complexity, resolving issues through collaboration and negotiation, and clearly presenting your recommendations to senior leaders.

You’ll also be a supportive team player who can work just as effectively on your own. You’ll be organised, proactive and able to manage your workload independently to meet funding requirements, operational targets and deadlines.

What we can offer you

This is a permanent role with a salary of £52,710 - £67,008 per annum depending on experience. (This is comprised of base salary £43,210 - £47,497 plus market supplement plus £9,500 market supplement which is paid monthly and reviewed as required).

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

• 28 days holiday per annum (plus bank holidays)
• Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundary
• Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Priority Recruitment Scheme for ‘At Risk’ NHS GM Colleagues
If you are currently employed by a Greater Manchester NHS organisation and have been formally identified as ‘at risk’, please indicate this within your application for the role. If you select ‘Yes’ and provide evidence that your experience meets the essential criteria described in the job advert and role profile, you will be guaranteed progression to the next assessment stage. Please ensure your application clearly demonstrates how you meet these essential requirements, as the guarantee only applies to candidates who meet them.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.