Transport for Greater Manchester (TfGM) is transforming how people travel across the region. As we continue to modernise our digital and ticketing services, we are looking for a Test Automation Engineer to help deliver highquality, reliable technology solutions that support millions of journeys.

Your Role

As a Ticketing & Retail Test Automation Engineer, you will ensure that TfGM’s ticketing and retail products are robust, resilient and meet the needs of our customers. Working across the full software development lifecycle, you will translate user requirements and technical designs into effective test strategies and ensure our systems are thoroughly validated before release.

You will collaborate with Product Owners, UX Designers, Architects, Software Engineers and fellow Test Engineers to build and maintain highquality automated and manual test suites. You will also contribute to improving testing practices, tools and processes across the Ticketing team.

Key Responsibilities

• Ability to create and deliver test plans ensuring TfGM services are fit for purpose.
• Translate business requirements into clear, effective test scripts.
• Develop and maintain automated and manual test suites with strong coverage.
• Collaborate across multidisciplinary teams to ensure highquality releases.

For more info see Job Profile below.

Who are we?

This role sits in the Ticketing Team at TfGM in the Customer & Growth Directorate. We are a diverse, multi-disciplined team driving forward significant change. You will work with a range of colleagues at all levels across TfGM and will report into the Ticketing Senior Development Engineer.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

• A software engineering mindset you see testing as engineering, not a separate activity. You read production code, reason about boundaries, and identify the right seams to test.
• Experience collaborating with cross-functional teams (product, design, engineering, operations) to translate real-world customer problems into technical solutions, using data and metrics to guide decisions and measure impact.
• Comfortable working in Agile, multidisciplinary teams and contributing across the full software development lifecycle.
• Confidence designing tests around APIs and third-party contracts, and judging when to use real integrations vs mocks.
• Experience validating non-functional requirements performance, reliability, security, accessibility not only functional behaviour.

What we can offer you

This is a permanent role and comes with a salary of £52,710 - £57,447 per annum depending on experience. This is comprised of base salary plus market supplement, (£43,209 - £47,947 + plus MFS £9,500), the market supplement is paid monthly and reviewed as required).

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.