About the Role

Temporary Accommodation Service - Casual Accommodation Support Workers

This a casual position paying £16.62 per hour.

This role focuses on supporting single individuals in our Temporary Accommodation Services.

The Temporary Accommodation Service are looking for workers to join the team on a casual basis. This role offers an exciting opportunity to contribute to our vision of delivering excellent housing services and sustainable homes for residents across the Borough.

You will be responsible for managing all aspects of a temporary accommodation placement and will also support people to maintain their homes, become more independent and ready to sustain a general needs tenancy.

You will be working closely with residents who may need support with attending appointments, substance misuse, poor mental health, maximising income/budgeting, accessing health services and educational placements among others. You will also adopt our Early Help Practice standards when supporting family households which builds on our holistic working style.

About you

We are looking for someone who is passionate about making a real difference to our residents by working to manage their accommodation, support and eventually their move on into more sustainable accommodation.

The successful applicant will

• Have some knowledge and experience in safeguarding residents and the ability to follow procedures to make sure people are safeguarded effectively.
• Have the ability to work as part of a team and to work collaboratively with other services and partners.
• Build and maintain strong working relationships.
• Be able to simplify and explain sometimes complex information to residents
• Have good time management and organisational skills and the ability to work independently.
• Be resilient and determined to ensure that the residents we support are provided with an excellent service and achieve the best possible outcomes.
• Have an understanding of homelessness legislation, including the Homelessness Reduction Act 2017 and have an awareness of the causes and effects of homelessness
• Have experience in support work and service delivery, you will be confident and capable in managing complex cases and supporting vulnerable individuals.

About us

At Rochdale Council, our Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting our residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism.

Guided by our values Proud, Passionate, and Pioneering we aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, driving innovation to create lasting, positive change for individuals, residents, and communities across the borough.

If you are interested in what we are offering and have the skills we are looking for we want to hear from you. If you would like to discuss the post further, please contact sarah.hulston@rochdale.gov.uk on 01706 924880

To apply please demonstrate how you meet the 8 essential requirements of the person specification and attach your CV. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a DBS check.

We are unable to offer sponsorship for this role.