Receptionist
Rochdale Council
External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale (i.e where the household pays council tax to Rochdale Borough Council). 2 Receptionist Posts Norden SEND Family Hub Part-time, Temporary for 12 months: Post 1 - 9.00 am 2.00 pm Post 2 5 afternoon shifts, including up to 3 evenings per week finishing at 7.00 pm. Monday to Friday and occasional weekends Location: Norden SEND Family Hub, next to Norden Community Primary School , Shawfield Lane, Norden, Rochdale, OL12 7RQ (occasionally based at other hubs within the Rochdale North Neighbourhood) Are you passionate about making a difference for children and families? Join our friendly, supportive team! As the first face families see when they arrive, you’ll play a vital role in creating a welcoming, inclusive environment for everyone who visits our SEND Family Hub. What you’ll do: About you: Why join us How to apply: If you’re ready to bring your smile and skills to our team, we’d love to hear from you! Please complete the application process on Greater Jobs explaining why you’re the perfect fit for this role. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example. Interviews are planned for Tuesday 23rd June and / or Wednesday 24th June 2026. If you would like to discuss the post, please contact Sarah Taylor 01706 92 7770 or email Sarah.Taylor@rochdale.gov.uk We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expect staff to share this commitment. Appointment is subject to an enhanced DBS check. Unfortunately, we are unable to offer sponsorship for this role.Supporting Documents
↗ Job Description & Person Specification
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Location
Shawfield Lane, Norden, Rochdale, OL12 7RQ, United Kingdom
Job ID
12581
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Applications that depend too heavily on AI‑generated content may not progress to shortlisting.
This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team.
We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
We’re looking forward to hearing your story.
How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
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