16000000036078 - People Services Administrator
GMCA
People Services Administrator Salary: £26,824 - £29,540 Hours: 36.2 Hours Monday - Friday Contract: Permanent Location: Greater Manchester Fire and Rescue Service Head Quarters however may require occasional work in our other locations in Greater Manchester Your role: We're excited to announce a fantastic opportunity in our People Services Advice team for an enthusiastic Administrator! In this role, you'll flourish in a lively environment where your contributions make a real difference. Your main responsibility will be to provide outstanding administrative support to the People Service Directorate. Daily, you'll be engaging with various corporate databases and using Microsoft packages. Your involvement will be crucial in analysing data, enhancing processes, and improving the administration service we offer. We are seeking a candidate who demonstrates professionalism and initiative, has a customer-focused attitude, and possesses excellent organisational skills to adeptly handle demanding workloads. If this resonates with you, we'd be delighted to welcome you to our team! About you: We're in search of a dynamic and passionate individual, endowed with exceptional people skills and the agility to thrive in a rapidly evolving environment. If you have a proven track record in administration, and are proficient with Microsoft Office programmes especially Outlook, Word, and Excel you could be the perfect fit. Your ability to spot the smallest details shouldn't go unnoticed. Are you adept at juggling multiple tasks, meeting tight deadlines while keeping everything organised and prioritised? Do you excel in fostering positive relationships with a diverse range of people, from clients to team members and external partners? If this sounds like you, and you're excited to bring your unique talents to our vibrant team, we're eager to welcome you aboard. Reach out to us let's embark on this exciting journey together. About us: As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. To find out more about working for us please click here: https://www.greatermanchester-ca.gov.uk/ Our offer: In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: GMCA offer - Green book.docx Mandatory Information: Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: ‘Do what is right for you and the business on that day’. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.Supporting Documents
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Location
146 Bolton Road, Swinton, Manchester, M27 8US, United Kingdom
Job ID
1232
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When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
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AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
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We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
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How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
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Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
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Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
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