Employee Relations Business Partner

Contract : 1 x permanent (1FTE), 1 x FTC (12 months maternity cover, 0.8FTE)

Location: You will work from offices in Manchester City Centre and Swinton as required

About the role

We are looking for an experienced and confident Employee Relations Business Partner to join our People Services team at Greater Manchester Combined Authority (GMCA). This is an exciting opportunity to play a key role in shaping and delivering high-quality employee relations advice, support and policy development across the organisation covering GMCA and Greater Manchester Fire & Rescue Services (GMFRS) as required.

You will act as a dedicated point of contact for managers, providing specialist ER advice and practical support on a wide range of people management matters. Working closely with colleagues across People Services, senior leaders, managers, trade unions and partner organisations, you will help managers navigate complex employment issues, build confidence in decision-making and deliver positive outcomes for their teams.

Your role

As the Employee Relations Business Partner, you will provide credible, expert advice on ER casework, employment law risks, policy development, organisational change and complex people management issues. You will coach and support managers to manage their teams effectively, improve employee experience and ensure ER practices are inclusive, consistent and aligned to GMCA’s values.

You will support the design, development and implementation of workforce policies and procedures, contribute to ER strategies and improvement plans, and use data and insight to identify trends, inform decision-making and recommend practical actions. The role will also involve supporting transformation activity, consultation processes, change programmes and initiatives that strengthen manager capability across the organisation.

About you

We are looking for someone with demonstrable experience in employee relations or HR, with a strong understanding of employment law, HR practice and the ability to apply this knowledge to complex and sensitive situations. You will be confident advising and influencing managers, building trusted relationships and balancing a varied workload with professionalism, resilience and sound judgement.

You will bring excellent communication, coaching and stakeholder management skills, alongside the ability to interpret complex information, present clear recommendations and support continuous improvement. You will be comfortable using data and digital systems, working to deadlines and contributing to projects, policy development and organisational change.

Most importantly, you will be inclusive in your approach, committed to high standards of integrity and confidentiality, and passionate about helping managers create fair, supportive and effective working environments.

What you’ll bring

  • Experience in employee relations, HR or a similar people-focused role.
  • Strong working knowledge of employment law, regulations and best practice.
  • Confidence advising, coaching and influencing managers at different levels.
  • Excellent communication, relationship-building and organisational skills.
  • The ability to manage sensitive and complex matters with professionalism and discretion.
  • Experience supporting policy development, change programmes, projects or continuous improvement activity.
  • A commitment to inclusion, fairness and improving employee experience


About us:

The Greater Manchester Combined Authority (GMCA) brings together the cityregion’s ten councils and key partners including Greater Manchester Fire and Rescue Service (GMFRS) and Transport for Greater Manchester (TfGM) - to deliver the Greater Manchester Strategy. Our shared vision is to create a thriving city region where everyone can live a good life. We work to grow an inclusive economy and ensure people have what they need to live happy, healthy lives, tackling inequalities. Our policy department include Digital, Economy, Education, Work & Skills, Environment, Place Making, Public Service Reform, and Safer & Stronger Communities - who are supported by our essential corporate functions like Finance, Legal & Governance, People Services, Procurement and Communications.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

To find out more about working for us please click here: https://www.greatermanchester-ca.gov.uk/


Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs

    Mandatory Information:

    Artificial Intelligence (AI)

    We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

    Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

    Privacy Notice (Click here)

    Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

    For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

    Supporting Documents

    Employee Relations Business Partner Role Profile

    Ready to apply?

    Location

    Tootal Buildings, 56 Oxford Street, Manchester, M1 6EU, United Kingdom

    Job ID

    1277

    Supporting You Through Every Step of Your Journey

    We want every candidate to feel welcomed, informed and confident when applying for a role with us.

    This section brings together everything you need to succeed - from guidance on writing an authentic application to understanding how to use AI responsibly.

    You’ll also find information about our Greater Manchester commitments, including our inclusive employment schemes and standards, as well as tools to help you explore your potential pay, benefits and entitlements. We’re here to ensure you have the support you need at every stage.

    Working for a local authority in Greater Manchester

    Local authorities across Greater Manchester are proud to be part of a shared commitment to widening access to employment and ensuring that everyone has the opportunity to thrive.

    These commitments span a number of long‑standing schemes and initiatives designed to open doors, remove barriers and ensure all applicants feel valued and respected throughout their employment journey.

    Greater Manchester Good Employment Charter

    People in an urban setting with a car, buildings, and recycling bin.

    Greater Manchester Good Employment Charter

    Find out more

    Our Guaranteed Assessment Scheme

    Cityscape with people, aircraft and military vehicles.

    Our Guaranteed Assessment Scheme

    Find out more

    Greater Manchester Continuous Service Commitment

    People, buildings, and a van in a purple cityscape.

    Greater Manchester Continuous Service Commitment

    Find out more

    Greater Manchester People Inclusion Standards

    People with disabilities and different backgrounds in a community

    Greater Manchester People Inclusion Standards

    Find out more

    Your Pay, Your Benefits, Your Future

    Explore easy‑to‑use tools that help you understand your take‑home pay and how different employment situations may affect the financial support available to you and your household.

    1. Calculate Your Take‑Home Pay

      Use this salary calculator to estimate your net pay after tax, National Insurance, and pension contributions.

      Estimate your Income Tax for the current year (Gov.uk)

    2. Check Your Benefits Entitlement

      See how changes in employment, hours or salary may affect your benefits and household income.

      Turn2us Benefits Calculator

    Applying Authentically With AI: Our Greater Manchester Approach

    Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.

    To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice.

    Applications that depend too heavily on AI‑generated content may not progress to shortlisting.

    This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.

    1. What Is AI and How Do We Use It Across Greater Manchester?

      AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.

      We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.

      When it comes to recruitment, we take a human-centred approach.

      This means:

      • A trained hiring manager reads every application

      • Shortlisting is based on objective criteria required for the job

      • Interviews are conducted in person or via teams by the hiring manager for the role

      • All hiring decisions are made by hiring managers, not algorithms

      AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.

      Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.

    2. Using AI in Your Application

      When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team. 

      We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.

      We’re looking forward to hearing your story.

    3. How to use AI Effectively and Responsibly

      Your application is your chance to show us:

      • Who you are

      • What you can bring

      • The values you hold

      • Why you want to make a difference

      AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.

      AI is most helpful when used to:

      • Help you structure the information you are providing to evidence the criteria

      • Give examples of how to use STAR (Situation, Task, Action, Result)

      • Proof-read to highlight grammar or spelling errors

      • Provide inspiration if you're finding it difficult to find the right words to explain something

      But remember: your honesty, lived experience, and motivations are irreplaceable.

    4. Do’s and Don’ts for Using AI in the Recruitment Process

      Do:

      • Use AI as a supportive tool, not a replacement

      • Ask AI to help tidy up your writing or clarify structure

      • Use it to brainstorm examples, then rewrite them in your own voice

      • Reflect on AI suggestions and adapt them to match your experience

      • Use AI to help with research, but express your understanding yourself

      Don’t:

      • Copy and paste AI-generated content directly into your application

      • Let AI exaggerate or invent experience you do not have

      • Rely on generic statements that don’t reflect the specific role requirements

      • Remove your individuality, we want to hear your voice

    Stay Safe When Applying

    To protect yourself from recruitment scams, please only apply for roles through the official greater.jobs website and associated recruitment systems. We will never ask for your personal information outside of this process.