Contract Type: Fixed term contract (12 months)

Contract Reason: Subject to funding

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development

Salary: Grade G. Scale 23 - £34,434 to Scale 28 - £39,152

Hours Per Week: 36

Base Location: Tameside Housing Advice, 119-125 Old Street, Ashton-under-Lyne, OL6 7RL

Assessment Date: 24^th August 2026

The Role

The Temporary Accommodation Audit Officer plays a key role in ensuring the Council’s temporary accommodation is safe, compliant, and delivers positive outcomes for residents. The role combines customer support and quality assurance, working directly with households to help them sustain their temporary accommodation placement, maximise income through benefit support, and overcome barriers that may prevent them from securing long-term housing.

By providing early intervention, practical guidance, and coordinated support with internal and external partners, the post helps residents progress towards suitable settled accommodation and achieve sustainable housing outcomes.

In addition, the role monitors accommodation standards and provider performance through regular audits, helping to improve service quality, reduce time spent in temporary accommodation, and deliver better value for money.

About You

The successful candidate will bring strong organisational and communication skills, with the ability to manage a varied caseload, work independently, and maintain accurate records while producing clear, evidence-based reports. They will have a good understanding of housing, homelessness, and welfare processes, along with the confidence to work with vulnerable households, manage challenging situations, and apply policies and procedures fairly and consistently.

They will be confident lone working and undertaking visits to temporary accommodation properties, including conducting audits, inspections, and welfare visits, assessing risks, and taking appropriate action where concerns are identified.

A proactive, solution-focused approach is essential, with the ability to identify and address issues at an early stage, support residents to sustain their accommodation and progress towards settled housing, and work collaboratively with accommodation providers, landlords, and internal teams to improve standards, ensure compliance, and achieve positive outcomes for customers.

About Us

Come shape the future of Tameside with us!

Message from Julian Jackson, Director of Housing, Environment & Estates at Tameside Council.

“Since joining Team Tameside in September 2022, I’ve been proud to work alongside a hardworking and passionate team that’s making a real difference to our borough.

“Our Place Directorate is at the heart of shaping Tameside, covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.

‘’We’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Garden Village also set to create new homes, jobs and commercial spaces. But it’s not just about developments, day to day it’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and assets for the future.

To do that, we need passionate people to join us. If you want to be part of a team that’s driving real change, improving local services, and shaping the future of Tameside, we’d love to have you on board.

Come and be part of something great. Let’s build the future of Tameside together!’’

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruitment manager on 0161 342 5016 or Kate.Kennedy2@tameside.gov.uk