Communications & Engagement Manager (Senior Content Creator)
GMCA
Manchester Permanent £45,529 - £49,817 Full Time Hybrid Expires 26/10/2026
This is an exciting opportunity for a creative, confident and highly skilled content professional to produce engaging, social-first content for one of the UK’s most high-profile city-regions. You’ll create timely, authentic and accessible video, photography, graphics-led and written content that helps people understand what is happening across Greater Manchester and why it matters. You’ll work across the Greater Manchester Combined Authority (GMCA), Greater Manchester Fire and Rescue Service (GMFRS), Mayoral and Deputy Mayoral channelscovering everything from major announcements and high-profile events to public information and community stories. You’ll be an experienced hands-on creator who can spot a strong story, develop a clear creative approach and film, edit and publish high-quality content at pace. You’ll combine creativity with excellent editorial and political judgement, using audience insight and platform data to make content work harder. If you’re organised, collaborative and passionate about creating content that informs, engages and moves people, this could be your next move. You’ll play a leading role in creating high-quality social content that brings Greater Manchester’s priorities to life. In this role, you will: This is a senior specialist role rather than a line-management post. You’ll be trusted to work independently, exercise sound judgement and provide expert advice to colleagues across the Communications and Engagement service. At GMCA, you’ll help deliver our shared vision of a thriving city-region where everyone can live a good life. You’ll work on stories that matterfrom major policy announcements and public information to the work taking place in communities across Greater Manchester. Your content will help millions of people understand the work of the Mayor, Deputy Mayor, GMCA, GMFRS and our partners. You’ll also join a supportive and ambitious Communications and Engagement service that values creativity, innovation, wellbeing and professional development. Ready to bring Greater Manchester’s story to life? If you’re an experienced content creator looking for a high-profile role where your work can make a real difference, we’d love to hear from you. As an employer, Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers, including Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Service Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub; and the Commissioning Hub. We value the diversity of our employees and aim to recruit a workforce that reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, trans status and non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for disabled applicants. To find out more about working for us, please visit: https://www.greatermanchester-ca.gov.uk/ Employees on the redeployment register will be given priority for vacancies in the first instance. If employees are identified as a match from the register, the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove that you have the right to work in the UK. Please note that we are not a licensed sponsor. This is a politically restricted post. Occasional evening and weekend working and travel may be required to meet operational needs. This role is part of GMCA’s hybrid working scheme. Our flexible approach combines attendance at our Manchester city-centre office with remote working, typically from home. The location of work is primarily dictated by the needs of the business: do what is right for you and the business on that day. If appointed, you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.Communications & Engagement Manager - Content Creation
Permanent
£45,529 - £49,817
Greater Manchester has a powerful story to tell, and we’re looking for a talented Senior Content Creator to bring it to life.
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↗ Comms & Engagement Manager - Senior Content Creator
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Location
Tootal Buildings, 56 Oxford Street, Manchester, M1 6EU, United Kingdom
Job ID
1401
Supporting You Through Every Step of Your Journey
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Applying Authentically With AI: Our Greater Manchester Approach
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To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice.
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This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
What Is AI and How Do We Use It Across Greater Manchester?
AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team.
We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
We’re looking forward to hearing your story.
How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
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