Service Manager Street Scene, Street Cleansing and Green Spaces
Wigan Council
Wigan Permanent £63,742 - £68,222 Full Time Hybrid Expires 29/11/2026
Priority Candidates will be considered in the first instance Makerfield Depot Salary: Grade 14, £63,742 - £68,222 per annum. 37 hours per week - Hybrid working 4 days per week in the office We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: It’s an exciting time to join Wigan as Service Manager - Street Cleansing and Green Spaces. This role offers an excellent opportunity to lead a major modernisation programme, including implementing new digital technologies, transforming service delivery models and shaping the future direction of environmental services across Wigan This is a high-profile leadership role, responsible for frontline services, leading large operational teams and driving innovation, performance and continuous improvement. Working closely with residents, elected members, partners and colleagues, you'll play a key role shaping sustainable services that support Wigan's communities and the Council's Progress with Unity priorities. About you: We're looking for an ambitious and inspiring leader who is passionate about delivering excellent public services and making a visible difference to local communities. You'll bring experience of leading large teams, managing budgets and driving service improvement within a complex environment. With strong communication, partnership-building and problem-solving skills, you'll be confident working with a wide range of stakeholders and leading change. A relevant professional qualification, management expertise and a commitment to continuous improvement, innovation and excellent service delivery are essential. Most importantly, you'll share our commitment to creating thriving, sustainable neighbourhoods and empowering teams to deliver their best every day. About us: Join #TeamWigan and play a pivotal role in delivering services that make a visible difference to residents every day. You'll lead dedicated teams responsible for parks, green spaces, arboriculture and street cleansing, working in a supportive organisation that values innovation, collaboration and community impact. This is an exciting opportunity to shape the future of environmental services through modern technology, service redesign and transformational change. In return, you'll be part of a forward-thinking leadership team, helping deliver cleaner, greener and more vibrant neighbourhoods across the borough. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures We recognise that on occasion candidates may use AI tools. Please read our applying authentically section below before submitting your application. For further information, please contact Helen Dennis, Assistant Director Environmental Services & Operational Development on H.Dennis1@wigan.gov.uk Interview dates: Priority Candidates Wednesday 16th December 2026 All Other Candidates Thursday 17th December 2026 This is a politically restricted role If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application. To view the details relating to this position, please click the links below:Supporting Documents
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Location
Makerfield Way, Ince, Wigan, WN2 2PR, United Kingdom
Job ID
3610
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Applying Authentically With AI: Our Greater Manchester Approach
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To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice.
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This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.
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AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.
We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.
When it comes to recruitment, we take a human-centred approach.
This means:
A trained hiring manager reads every application
Shortlisting is based on objective criteria required for the job
Interviews are conducted in person or via teams by the hiring manager for the role
All hiring decisions are made by hiring managers, not algorithms
AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.
Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.
Using AI in Your Application
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We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.
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How to use AI Effectively and Responsibly
Your application is your chance to show us:
Who you are
What you can bring
The values you hold
Why you want to make a difference
AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.
AI is most helpful when used to:
Help you structure the information you are providing to evidence the criteria
Give examples of how to use STAR (Situation, Task, Action, Result)
Proof-read to highlight grammar or spelling errors
Provide inspiration if you're finding it difficult to find the right words to explain something
But remember: your honesty, lived experience, and motivations are irreplaceable.
Do’s and Don’ts for Using AI in the Recruitment Process
Do:
Use AI as a supportive tool, not a replacement
Ask AI to help tidy up your writing or clarify structure
Use it to brainstorm examples, then rewrite them in your own voice
Reflect on AI suggestions and adapt them to match your experience
Use AI to help with research, but express your understanding yourself
Don’t:
Copy and paste AI-generated content directly into your application
Let AI exaggerate or invent experience you do not have
Rely on generic statements that don’t reflect the specific role requirements
Remove your individuality, we want to hear your voice
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