Casual Libraries, Museums and Stockroom Assistants

Casual Libraries, Museums and Stockroom Assistants
Scale 2 (£13.27 - £13.48 per hour, plus enhanced holiday rate so £14.87 - £15.10 per hour)
Casual (as and when required by services)
Libraries, Museums and Stockroom

We will be recruiting to this role via an in-person group discussion and interview on Friday 13th November 2026 at Stockroom you must have an Eventbrite ticket to attend the event. You will be able to reserve a space from 5pm on 5 November 2026. If you are no longer able to attend, please cancel your ticket so it can be used by someone else. Please book onto ONE of the slots on the links below:
10 11am
11 12pm
12 1pm
2 3pm
3 4pm

Stockport is the place to be, with a thriving cultural and business heartbeat. Our cultural assets are a focal point for this culture and a key asset to our residents and partners. An opportunity has arisen to support the shaping of our cultural service offer. The Cultural Services Assistant role will provide cover across our cultural locations as and when required due to annual leave or sickness to maintain service delivery accessing sites via our dedicated online staff portal.

Your Role

We are looking for colleagues to deliver outstanding, inclusive and customer-focused services across library, museum or Stockroom environments. Acting as a first point of contact, the role supports access to information, learning, creativity and cultural engagement for residents and visitors.

The role offers potential to work flexibly on a casual basis across our portfolio of sites to support in the smooth and effective delivery of services to Stockport residents.

The specific responsibilities will depend on the site and service where you are working at any particular time.

You will:

• Provide a warm, welcoming and professional service to all residents in person, by telephone and digitally
• Act as a first point of contact, responding to enquiries and signposting to relevant services, events and information
• Issue, return and renew library materials using the Library Management System
• Assist with the delivery of tours, learning sessions, events and activities for diverse audiences depending on work location
• Promote cultural, creative and learning activities across all service areas
• Work collaboratively with colleagues on site and across libraries, museums and Stockroom services as appropriate

About You

Grab an opportunity to develop skills and learning across high footfall sites providing plenty of opportunities to learn. You will be flexible and interested in learning new skills whilst demonstrating and friendly, welcoming approach to our residents:

• Ability to provide excellent customer service and the ability to adopt a customer-focused approach and respond effectively to enquiries
• Ability to handle cash, take electronic payments and maintain accurate records
• Ability to use computer systems appropriate to work location(s)
• Ability to learn product knowledge appropriate to work location(s)
• Ability to relate to and support a diverse range of customer groups
• Ability to work effectively as part of a team and collaborate to achieve positive outcomes
• Ability to maintain organisation systems, including filing in alphabetical and numerical order
• Ability to assist with the delivery of group activities such as school sessions, guided tours, demonstrations and holiday activities

About Us

Libraries are at the forefront of supporting our neighbourhoods to be connected and knowledgeable.

We are a free place residents can spend time without challenge or requirement to purchase anything! So do you want to come and work for an Ambitious service that prides itself on being a non-judgemental, welcoming space. Stockroom is an exciting cultural and creative space with a year-round events and exhibition programme. It is home to a town centre library, a dedicated kids’ library, Stockport’s heritage archive, a café and flexible studio space, located in heart of Merseyway, with over 1 million visitors since opening in May 2025. Our Museums brings the borough’s rich history and heritage to life through a diverse collection of museums, historic buildings, galleries and visitor attractions. From Stockport’s industrial and social history to art, local heritage and unique historic sites, the service provides opportunities for people of all ages to explore the past, discover the stories of Stockport and engage with its collections through exhibitions, events and activities.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please email stockroom@stockport.gov.uk for an informal discussion about the role

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.